At a Glance
- Tasks: Be the friendly face of our hotel, delivering exceptional customer service and managing guest enquiries.
- Company: Join Crerar Hotels, where passion for hospitality meets stunning locations.
- Benefits: Earn £13.52/hour, enjoy health rewards, and access instant wages with Wagestream.
- Other info: Fantastic training, career progression, and exclusive team discounts await you!
- Why this job: Create unforgettable experiences for guests in breathtaking locations across Scotland and the Lake District.
- Qualifications: Friendly, motivated individuals with excellent communication skills and a can-do attitude.
The predicted salary is between 28000 - 28000 € per year.
Join Crerar Hotels – Where Passion Meets Hospitality! Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.
As a Receptionist at Crerar Hotels, are you friendly, efficient, and motivated? If you thrive as the welcoming face of the hotel and take pride in being the first point of contact, you'll be a perfect fit for our customer-focused reception team. We’re looking for someone who excels at creating fantastic customer experiences, with a professional appearance, excellent communication skills, and a strong phone manner. A can-do attitude and experience in the hospitality industry will give you a strong advantage.
Your responsibilities will include:
- Delivering high-quality service
- Managing guest enquiries
- Answering calls
- Handling daily banking tasks
- Working with hotel booking and CRM systems
With a quick learning ability and confidence in upselling the hotel’s amenities, you’ll play a vital role in ensuring our guests have a memorable stay.
Why Work with Us? On top of the fantastic benefits below, we offer a salary/hourly rate of £13.52. At Crerar Hotels, we truly value our team, and that’s why we offer:
- Wagestream – Get instant access to your earned wages when you need them.
- YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo – Our brand-new communications platform keeps you connected and engaged.
- Career Development – We invest in our people with fantastic training and progression opportunities.
- Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
- Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
Be Part of Something Special. Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
Receptionist employer: Dunkeld House Hotel
At Crerar Hotels, we pride ourselves on being an exceptional employer that values our team members and fosters a supportive work culture. With competitive pay, instant access to earned wages, and a strong focus on career development, we provide our Receptionists with the tools they need to thrive in breathtaking locations across Scotland and the Lake District. Join us to be part of a passionate team dedicated to creating unforgettable experiences for our guests while enjoying exclusive discounts and recognition for your hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings at Crerar Hotels or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into one of our hotels and ask to speak with the manager. A friendly face can make a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your skills match what we’re looking for in a Receptionist. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Crerar Hotels.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and motivated personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can create fantastic customer experiences.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles in hospitality and how they’ve prepared you for being the welcoming face of our hotel. We love seeing how you connect with our values!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our reception team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details about the role and our amazing benefits right there!
How to prepare for a job interview at Dunkeld House Hotel
✨Know the Company
Before your interview, take some time to research Crerar Hotels. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. Practice speaking clearly and confidently about your previous experiences. Be ready to demonstrate how you've handled guest enquiries or difficult situations in the past, as this will highlight your ability to create fantastic customer experiences.
✨Dress to Impress
First impressions matter, especially in hospitality. Make sure to dress professionally for your interview. A polished appearance reflects your understanding of the role and the importance of being the welcoming face of the hotel.
✨Prepare for Role-Specific Questions
Anticipate questions related to the responsibilities of a Receptionist, such as managing bookings or handling daily banking tasks. Think of examples from your past experiences that demonstrate your skills in these areas, and be ready to discuss how you can contribute to making guests' stays memorable.
