At a Glance
- Tasks: Manage room bookings and support events while liaising with students and staff.
- Company: Join a diverse university community committed to inclusivity and development.
- Benefits: Enjoy 38 days of annual leave, flexible working, and great discounts.
- Other info: Opportunities for personal development and a supportive work environment.
- Why this job: Be the go-to person for room bookings and make a real impact on campus events.
- Qualifications: Good IT skills, attention to detail, and strong organisational abilities.
The predicted salary is between 30000 - 40000 £ per year.
We offer a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more.
Overview
The Room Bookings Officer is based within the Central Timetabling Team in IT Services and works with stakeholders to deliver a high-quality room bookings service under the direction of the Senior Timetabling and Room Bookings Officer. You will act as the first point of contact for room booking queries, liaise with students, staff and external guests to make and amend room bookings that meet expressed needs while adhering to university policies and procedures and be involved in the maintenance and use of relevant IT systems. Other responsibilities include room surveys and identification of relevant risks and issues.
Main duties and responsibilities
- Act as the initial point of contact for University room bookings, including the use of University pooled spaces for non-teaching events, including Conferences, and support the continuity of core University business including Examinations, Open Days and Senior Management Committees (Almanac) by ensuring the required spaces are booked and maintaining shared documentation.
- Respond to queries from staff, students and external guests.
- Make, amend and cancel room bookings in accordance with University policies and processes.
- Liaise with the Students’ Union to support and monitor room bookings for student societies.
- Liaise with Security and other stakeholders regarding any bookings which come under Prevent or Freedom of Speech legislation and may involve External Speakers.
- Maintain booking permissions for the online booking system (under guidance from the Senior Timetabling and Room Bookings Officer), and maintain booking permissions for users of the CMISGO and Google Calendar systems to allow users to make direct bookings in rooms.
- Maintain and manage the Pooled Room Directory (website) including photos & 360 views and a comprehensive list of features and equipment available.
- Maintain room records, including coordinating the annual teaching suitability survey and working with the Senior Timetabling and Room Bookings Officer to identify future refurbishment recommendations.
- Carry out other duties commensurate with the grade and remit of the post.
Person Specification
Our diverse community recognises the unique abilities, backgrounds and beliefs of all. We foster a culture where everyone feels they belong and are respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply.
Criteria
- Good IT skills; core suite of google tools – Application.
- Ability to deal tactfully with people at all levels and negotiate where necessary to achieve appropriate outcomes – Application.
- Attention to detail and a high level of accuracy in respect to data inputting – Interview.
- Good organisational skills and ability to prioritise competing demands – Interview.
- Ability to work both independently and proactively – Application.
- Ability to manage own time effectively and manage conflicting demands at specific times of the year – Interview.
- Ability to learn new technologies, techniques and best practice – Application.
- Ability to be flexible supporting and covering other team roles if needed – Interview.
Grade 5
Duration 2 Year FTC
Line manager: Senior Timetabling and Room Bookings Officer
Direct reports: None
Benefits
- A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
- Flexible working opportunities, including hybrid working for some roles.
- A wide range of discounts and rewards on shopping, eating out and travel.
- A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks).
- Recognition Awards to reward staff who go above and beyond in their role.
- A commitment to your development access to learning and mentoring schemes; integrated with our Professional Services Shared Skills Framework.
- A range of generous family‑friendly policies paid time off for parenting and caring emergencies support for those going through the menopause paid time off and support for fertility treatment and more.
We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.
Room Bookings Officer in Sheffield employer: Dunhillmedical
As a Room Bookings Officer within the Central Timetabling Team, you will thrive in a supportive and inclusive work environment that prioritises employee wellbeing and development. With generous annual leave, flexible working options, and a commitment to fostering a diverse community, this role offers meaningful opportunities for personal and professional growth while contributing to the vibrant university atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Room Bookings Officer in Sheffield
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Room Bookings Officer and think about how your skills match up. This will help you shine in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or at events. They can give you insider tips about the team and the culture, which can be super helpful when you're preparing for interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to room bookings and IT systems. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to dive into the role.
We think you need these skills to ace Room Bookings Officer in Sheffield
Some tips for your application 🫡
Show Off Your IT Skills:Make sure to highlight your proficiency with Google tools and any other relevant IT systems. We want to see how you can use tech to streamline the room booking process!
Be Personable:As the first point of contact for room bookings, it's crucial to demonstrate your ability to communicate effectively. Share examples of how you've tactfully dealt with people at all levels in previous roles.
Attention to Detail is Key:Since accuracy in data inputting is vital, give us a glimpse of your meticulous nature. Mention any experiences where your attention to detail made a difference in your work.
Organisational Skills Matter:We love candidates who can juggle multiple tasks! Share how you've managed competing demands in the past and how you prioritise your workload to meet deadlines.
How to prepare for a job interview at Dunhillmedical
✨Know Your Room Booking Systems
Familiarise yourself with the online booking systems mentioned in the job description, like CMISGO and Google Calendar. Being able to discuss how you’ve used similar systems or your approach to learning new technologies will show that you're proactive and ready to hit the ground running.
✨Demonstrate Your People Skills
As a Room Bookings Officer, you'll be dealing with various stakeholders. Prepare examples of how you've successfully managed queries or resolved conflicts in the past. Highlight your ability to communicate effectively and tactfully with people at all levels.
✨Showcase Your Attention to Detail
Since accuracy in data inputting is crucial for this role, come prepared with examples that demonstrate your attention to detail. You might want to mention any previous experiences where precision was key, especially in administrative tasks.
✨Organisational Skills are Key
This role requires juggling multiple demands, especially during busy periods. Think of specific instances where you successfully prioritised tasks or managed your time effectively. Sharing these experiences will illustrate your organisational skills and ability to work independently.
