Facilities Management Assistant in Sheffield

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.

We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more.

As a Facilities Management Assistant, you will:

• Be IT literate and able to use a number of systems to report and log maintenance jobs and other systems as required to support the business needs.
• Prepare rooms for meetings, conferences and other events to the agreed service level standards. Ensure audio visual equipment is set up, fit for purpose and ready to use, demonstrate correct operation and resolve any problems if necessary.
• Ensure all furniture and equipment is cleared post event and secured safely taking into account health and safety and report any maintenance of equipment as required to FM Duty Leader.
• Respond to out of hours’ maintenance requests in all accommodation that are a risk to health and safety and that could affect the security of others or impact on the comfort of the resident concerned.
• Be responsible for security of departmental vehicles during operational periods and for ensuring it is refuelled when necessary and complete a Transport Mileage form.
• Respond to cleaning requests and carry out overnight and weekend cleaning. Clean areas using the appropriate cleaning techniques, materials and equipment.
• Monitor and maintain cleanliness and effectiveness of bin stores and support rubbish removal including general site cleanliness, to include litter picking, jet washing and general cleaning duties as requested.
• Assist security staff to respond to fire alarms, student disturbances and intruder reports.
• Complete COSHH, Manual Handling and Annual Fire Training and ensure health and safety protocols are strictly followed.
• Hold a First aid at work certificate or willingness to undertake training to acquire this.
• Report any cleaning equipment faults, damage or maintenance issues to the Cleaning Supervisor or Duty Leaders.
• Ensure the safekeeping of keys during working hours.
• Answer queries from students, staff and visitors in the building and cover the customer service desk as required overnight.
• Maintain an awareness of the wellbeing of students and refer any issues to the Duty leaders as necessary.
• Assist in water flushing and testing of empty buildings, logging the H&S records as appropriate and inspections of rooms following student departures in the summer.
• Responsible for ensuring own safety and security and act in line with relevant health and safety regulations.
• Carry out other duties, commensurate with the grade and remit of the post.

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and are respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply.

Criteria:

• Experience of providing a high standard of customer care and delivering excellent services to internal/external customers.
• Enthusiastic with a flexible approach to work and a positive attitude.
• Ability to work both independently and as part of a team supporting other colleagues.
• A genuine commitment to providing excellent customer service.
• Previous cleaning experience.
• Willing to attend training courses and development activities and demonstrate a commitment to continued personal development.
• Ability to effectively review work related issues and problems, identifying appropriate corrective measures, referring to line managers where necessary.
• Demonstrate a good understanding of health and safety at work and the ability to identify potential hazards and risks and suggest solutions.
• Excellent planning and organisational skills with the ability to organise resources, prioritise workload without close supervision and to meet tight deadlines.
• Good standard of IT skills with the ability to use both tablet devices and PCs, with knowledge of spreadsheets and emails and online training.
• A full, clean UK driving licence.

Further Information:

Grade 3 £32,490 based on 4x12hr shifts on and 4 off this role attracts a rotating shift allowance which will increase the annual pay by 18%.

This role covers a 24/7 operation, working shifts on a four-on, four-off rota basis covering weekdays, weekends and nights.

We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.

Possession of a criminal record is not an automatic bar to employment at the University of Sheffield. We recognise the value of steady employment in the rehabilitation process and examine each case in its own right.