At a Glance
- Tasks: Support Home Managers to ensure smooth and compliant operations in care homes.
- Company: Dunham Care, a leader in exceptional care with a vibrant culture.
- Benefits: 25 days annual leave, paid training, and opportunities for career progression.
- Other info: Join a supportive team that values your skills and empowers you to thrive.
- Why this job: Make a real difference in residents' lives while developing your career in care.
- Qualifications: Registered Nurse with 5+ years of management experience in the care industry.
The predicted salary is between 40000 - 50000 £ per year.
Join Dunham Care as a Regional Support Manager.
Location: South East, UK
About Dunham Care
With a legacy built on trust and expertise, Dunham Care redefines what it means to experience exceptional care in a luxurious setting. Every detail of our residences has been meticulously crafted to provide a serene sanctuary where every need is anticipated, and every moment is cherished. At Dunham Care, we don't just provide exceptional care - we create a vibrant, inclusive lifestyle where residents thrive, and team members feel genuinely valued. We believe in empowering both staff and residents to bring their full selves to our home. Our team members are encouraged to share their skills, passions and hobbies, creating opportunities for meaningful group activities that feel natural and joyful and not task driven.
Job Role
We are seeking to appoint an experienced and dedicated Regional Support Manager to join our team. You will work alongside Home Managers providing hands-on, practical support to ensure our homes operate smoothly, compliantly and efficiently - while remaining happy places for residents, relatives and staff.
Key Responsibilities
- Provide tailored, on-site support to Home Managers to help homes achieve and maintain Good CQC ratings.
- Support the development, implementation and monitoring of robust action plans following compliance inspections, audits and external reviews.
- Monitor progress against actions on a monthly basis, ensuring timely completion and sustained improvement.
- Support and participate in safeguarding and whistleblowing investigations, attending meetings as required.
- Work with homes to maintain high occupancy levels, drive private occupancy where appropriate and support positive resident and relative experiences.
- Support effective payroll management, cost control and workforce planning to minimise or eliminate agency usage.
- Review compliance reports, QA evidence and performance data, translating findings into clear, practical actions.
- Support completion of monthly Quality Assurance Framework (QAF) requirements and ensure evidence meets CQC expectations.
- Conduct focused audits (e.g. care planning, medication, infection control, pressure care and clinical monitoring) and produce clear summary reports.
- Provide hands-on operational and clinical support during periods of challenge, change or instability.
- Offer peripatetic management cover during prolonged Home Manager absence and provide intensive support to underperforming services.
- Act as an emergency point of contact when Home Managers are on leave.
- Support the induction and development of new Home Managers.
- Attend CQC inspections, resident, relative and staff meetings as required.
- Participate in weekly Home Management support calls and regional operational forums.
Skills and Experience required
- Registered Nurse qualification.
- Minimum of 5 years management experience in the care industry.
- Be experienced in supporting homes at a regional level.
- Demonstrate strong staff supervision and development skills.
- Excellent at building rapport and maintaining strong, trusting relationships.
- Confident interpreting compliance and performance reports and turning insight into action.
- Highly organised, proactive and outcomes-focused, with a hands-on mindset.
Benefits
- 25 days annual leave excluding bank holidays plus an extra birthday day.
- Paid DBS.
- Paid training.
- Excellent induction programme for new starters.
- Medicash Scheme.
- A rewarding career with lots of opportunities to progress within the company and be part of a team and company who listens, empowers and supports.
- Ongoing support and training for nationally recognised qualifications.
- A competitive rate of pay.
This position is subject to a DBS check. Dunham Care is an equal opportunities employer, which seeks to ensure that no applicant receives less favourable treatment on the grounds of; gender, age, disability, religion, belief, sexual orientation, marital status or race.
Locations
Regional Support Manger in Kent, Maidstone employer: Dunham Care
Dunham Care is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in the picturesque South East of the UK. With a commitment to excellence in care, employees benefit from ongoing training opportunities and a collaborative environment that fosters innovation and personal development. Join us to be part of a team that values your contributions and provides a rewarding career in a luxurious setting.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Support Manger in Kent, Maidstone
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Dunham Care for the Regional Support Manger role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Regional Support Manger in Kent, Maidstone
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Dunham Care, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Dunham Care, and how you can make a difference!
How to prepare for a job interview at Dunham Care
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Dunham Care.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Dunham Care appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Dunham Care supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
