At a Glance
- Tasks: Assist customers, manage tills, and create memorable shopping experiences.
- Company: Join Dunelm, a vibrant retail team focused on customer satisfaction.
- Benefits: Earn £7.55-£12.21 per hour with flexible weekend hours.
- Why this job: Be part of a supportive team and make a real difference in customer experiences.
- Qualifications: Sociable, confident, and eager to learn in a fast-paced environment.
- Other info: Enjoy a dynamic workplace with opportunities for growth and teamwork.
Overview
Pay – 16-17 – £7.55 per hour.
18+ – £12.21 per hour.
Your local stores is looking for a minimum 8 hrs per week Weekend Sales Assistant to support us over our busy weekends.
Here at Dunelm, our Sales Assistants are our foundations; a wonderful team of people right at the heart of our stores. With customer focus the number one priority, our Sales Assistants are the first point of call for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression so they will return again and again.
What you\\\’ll be doing
The role involves being trained in all aspects of customer facing store life:
- Tills – Serving customers with purchases or returns and taking care to check that all items are complete and that fragile items are packed securely so they get to their new homes safely.
- Shop floor – Assisting our customers to find the products they are looking for and providing an excellent memorable service to create and maintain, customer loyalty and a genuine love for our products and people.
- Hosting – If a customer can’t find what they’re looking for on our shelves, you will use our successful iPad systems to order products to be delivered to the customers homes. You will be trained to provide a fantastic Made To Measure service creating orders of bespoke curtain and blinds to our customers specifications. You will be styling our departments such as the super popular bedding displays to inspire and allow our customers the chance to feel fabrics and ensure they take the perfect items home.
- Stock and Delivery – A physical role with some heavy lifting involved. This is not solely warehouse based and is a customer facing role. You will be focusing on merchandising, updating price changes, recovering the stores after a busy day making it lovely and tidy, taking in deliveries, checking stock control, ordering and carrying out shop-floor replenishment whilst always remembering our customers’ needs along the way.
What we\\\’ll look for in you
- Our colleagues work together to support and encourage each other in order to help create a fantastic work environment that feels like home.
- We\\\’d love you to be confident and feel empowered in your role whilst having a sociable nature and excited at the prospect of working in an ever-growing retail environment to provide memorable customer experiences.
- You will love helping your colleagues across the store and always contribute to your team by reporting successfully to your team leaders and store management team regularly.
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Weekend Sales Assistant employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Sales Assistant
✨Tip Number 1
Get to know the store! Before your interview, pop in and familiarise yourself with the layout and products. This shows you’re genuinely interested and helps you chat confidently about how you can contribute to the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help a customer and how you’d handle them. Being able to demonstrate your approach to customer interactions will really impress during the interview.
✨Tip Number 3
Network with current employees if you can! They can give you insider tips on what the team values most and what it’s like working there. Plus, a friendly face can always help your application stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates directly from us, making your job search smoother.
We think you need these skills to ace Weekend Sales Assistant
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you can create memorable experiences for our customers, so share any relevant examples from your past roles.
Be Yourself: Let your personality shine through in your written application. We’re looking for sociable and confident individuals who can fit into our team, so don’t be afraid to show us who you are!
Tailor Your Application: Take a moment to read the job description carefully and tailor your application accordingly. Mention specific aspects of the role that excite you and how your skills align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Dunelm
✨Know the Role Inside Out
Before your interview, make sure you understand what a Weekend Sales Assistant does at Dunelm. Familiarise yourself with the key responsibilities like customer service, using tills, and stock management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about customer interaction, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a customer or helped a colleague. This will demonstrate your sociable nature and teamwork skills.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. While you want to look professional, also consider the retail environment. A neat, casual outfit can show that you understand the company culture and are ready to fit in with the team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. Asking insightful questions shows your enthusiasm and helps you gauge if the job is the right fit for you.