At a Glance
- Tasks: Ensure smooth deliveries, manage stock, and support customers and colleagues.
- Company: Dunelm, a vibrant homeware retailer focused on creating joy in the home.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Other info: Opportunities for growth and learning in a friendly workplace.
- Why this job: Join a dynamic team and make a real impact in a fast-paced retail setting.
- Qualifications: Team player with strong communication skills and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Your local store is looking for a minimum of 30 hours per week Delivery Controller. The hours will be spread across the week but will include a Saturday or Sunday shift.
At Dunelm, we’re all about creating joy in the home. As a Delivery Controller, you’ll play a key role in ensuring our deliveries run smoothly, our stock is well-managed, and our customers and colleagues feel supported.
What you'll be doing
- Goods Receipting & Stock Integrity
- Organise and process deliveries with precision using HHT and Athena systems.
- Attend daily delivery huddles to align with your team and understand your role.
- Use delivery equipment safely and in line with company policies.
- Teamwork & Communication
- Work closely with the spotter to ensure stock is ready for the sales floor.
- Support delivery colleagues by maintaining a smooth and efficient stock flow.
- Communicate effectively with delivery drivers to verify manifests and volumes.
- Sustainability & Compliance
- Manage salvage and recycling processes to reduce waste and improve sustainability.
- Maintain inventory of warehouse essentials like bailer wire and waste bags.
- Stay up to date with Thrive training for policies, procedures, and compliance.
- Efficiency & Organisation
- Break down deliveries in a tidy and strategic way to support merchandising.
- Prepare and process shrinkage and IBTs with duty manager authorisation.
- Keep the warehouse and yard clean, safe, and well-organised.
What we’ll look for in you
- A team player who thrives in a fast-paced environment.
- Someone who’s organised, proactive, and eager to learn.
- Strong communication skills and a customer-first mindset.
- Willingness to rotate roles and grow your knowledge across the store.
Our Dunelm colleagues work together to support and encourage each other in order to help create a fantastic work environment that feels like home. So, we would like you to feel confident and empowered in your role, be sociable and excited at the prospect of working in an ever-growing retail environment and provide memorable customer experiences.
Delivery Controller in Torquay employer: Dunelm
At Dunelm, we pride ourselves on fostering a supportive and collaborative work culture where every team member plays a vital role in creating joy in the home. As a Delivery Controller, you'll benefit from competitive pay, flexible hours, and opportunities for personal growth within a dynamic retail environment that values teamwork and sustainability. Join us to be part of a company that not only prioritises employee well-being but also encourages you to thrive in your career while making a positive impact on our customers and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Controller in Torquay
✨Tip Number 1
Get to know the company culture! Before your interview, check out Dunelm's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your delivery skills! Since you'll be managing stock and working closely with the team, think about examples from your past experiences where you've demonstrated teamwork and communication. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are serious about joining the Dunelm team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Delivery Controller position!
We think you need these skills to ace Delivery Controller in Torquay
Some tips for your application 🫡
Show Your Team Spirit:We want to see that you're a team player! In your application, highlight any experiences where you've worked closely with others, especially in fast-paced environments. This will show us you can thrive at Dunelm.
Be Organised and Proactive:Make sure to mention your organisational skills and any proactive steps you've taken in previous roles. We love candidates who can keep things running smoothly and efficiently, just like we do!
Communicate Clearly:Strong communication is key for the Delivery Controller role. Use your application to demonstrate how you've effectively communicated with colleagues or customers in the past. This will help us see your customer-first mindset.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our Dunelm family!
How to prepare for a job interview at Dunelm
✨Know Your Stuff
Familiarise yourself with the HHT and Athena systems mentioned in the job description. Being able to discuss how you’ve used similar systems or your willingness to learn will show that you're proactive and ready to hit the ground running.
✨Team Player Vibes
Since teamwork is key for this role, think of examples where you've successfully collaborated with others. Be prepared to share how you communicate effectively and support your colleagues, especially in a fast-paced environment.
✨Show Your Organisational Skills
Prepare to discuss how you manage tasks and stay organised. You might want to mention any previous experience with stock management or how you keep your workspace tidy and efficient, as this aligns perfectly with what they’re looking for.
✨Embrace Sustainability
Dunelm values sustainability, so it’s a good idea to brush up on their initiatives. Be ready to talk about how you can contribute to reducing waste and improving processes, showing that you care about the environment and the company’s goals.
