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- Tasks: Serve delicious coffee and food while creating joyful customer experiences.
- Company: Join a thriving coffee shop team that values connection and community.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Why this job: Be at the heart of making someone's day better with every cup.
- Qualifications: Customer-focused attitude and teamwork experience are essential.
- Other info: Bring your unique perspective and ideas to our friendly team.
The predicted salary is between 7 - 12 £ per hour.
Your local store is looking for a minimum of 16 hours per week Barista/Coffee Shop Assistant. From the first coffee poured to the final smile shared, every moment in Pausa is a chance to brighten someone’s day - and you’ll be right at the centre of it all. Our coffee shops, affectionately titled Pausa, are positively thriving and it is our Coffee Shop Assistants that are at the very heart of their success. You’ll take pride in every cup you pour, build expert knowledge of our product range and meaningfully connect with our customers. Whether it’s a regular grabbing their usual or a first-time visitor, you’ll make sure every customer leaves feeling better than when they arrived. It’s a busy, hands-on role that takes energy, focus and a fair bit of graft.
What you’ll be doing:
- Whilst meeting high standards for Health and Safety and Food Hygiene, our Coffee Shop Assistants function as part of a tight-knit team, working well under pressure and excelling in product knowledge to deliver an exceptional experience for our customers.
- Be customer obsessed – consistently consider the impact of your actions on the customer experience, and strive to deliver joyful experiences in the most effective and thoughtful way.
- Serving hot and cold beverages that delight our customers.
- Dishing up our delicious savoury and sweet food items, ensuring presentation sparks joy.
- Ensuring all cooked food is nice and hot so they can be enjoyed as intended.
- Keeping the restaurant tables clear and sanitised as promptly as possible to maintain our customers' high expectations.
- Providing an exceptional standard of cleanliness throughout the kitchen, service area and restaurant.
- Consistently deliver exceptional customer service to support strong CSAT (Customer Satisfaction) scores, ensuring every customer receives a welcoming, helpful, and memorable experience.
As part of this role, you will be working and in contact with a variety of different ingredients including dairy, nuts, and meat products including pork.
What we’ll look for in you:
- You are customer obsessed - you put customers first in every interaction.
- You’re flexible, able to work across the weekends and evenings.
- You have previous experience working closely with a team and you’ll ideally have prior work experience in a similar environment.
- You are a friendly, hard-working individual who loves to provide a joyful customer dining experience.
- You are a team player who never fails to contribute and loves the satisfaction of a job well done and a smile on our customers' faces.
We’re not after a carbon copy of anyone else. We want people who bring something new to the table - different perspectives, fresh ideas, and a shared love of making our stores feel like home.
Barista/Coffee Shop Assistant in Torquay employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista/Coffee Shop Assistant in Torquay
✨Tip Number 1
Get to know the coffee shop vibe! Visit the store before applying, grab a drink, and chat with the staff. This will give you a feel for the atmosphere and help you connect with the team during your interview.
✨Tip Number 2
Show off your customer obsession! During interviews, share specific examples of how you've gone above and beyond for customers in the past. We love hearing about those moments that made someone's day!
✨Tip Number 3
Be ready to demonstrate your teamwork skills. Think of times when you’ve worked closely with others under pressure. We want to see how you contribute to a positive team dynamic, especially in a busy environment like ours.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our Pausa family. Let’s make some coffee magic together!
We think you need these skills to ace Barista/Coffee Shop Assistant in Torquay
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share any experiences you've had in coffee shops or how you enjoy making drinks. We want to see that you're excited about being a Barista and creating joyful moments for our customers.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience. Talk about times when you went above and beyond to make someone’s day better. At StudySmarter, we value customer obsession, so show us how you can bring that to our team!
Be Yourself: We’re not looking for a carbon copy of anyone else. Let your personality shine through in your application! Share what makes you unique and how you can contribute fresh ideas to our coffee shop. We love diverse perspectives!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team at Pausa!
How to prepare for a job interview at Dunelm
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee, brewing methods, and the menu items. This will show your passion for the role and help you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make a customer's experience memorable. This is key for a role that’s all about brightening someone’s day!
✨Teamwork is Key
Since this role involves working closely with a team, be ready to discuss your previous teamwork experiences. Highlight how you’ve contributed to a positive team environment and how you handle pressure during busy shifts.
✨Bring Your Personality
Don’t be afraid to let your personality shine through! The company values fresh ideas and different perspectives, so be yourself and share what makes you unique. A friendly attitude can go a long way in making a great impression.
