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- Tasks: Serve delicious coffee and food while creating joyful customer experiences.
- Company: Join a thriving coffee shop team that values connection and positivity.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Why this job: Be at the heart of making someone's day better with every cup.
- Qualifications: Customer-focused, team player with a passion for service.
- Other info: Opportunity to bring your unique perspective and ideas to our vibrant team.
The predicted salary is between 12 - 13 £ per hour.
Your local store is looking for a minimum of 12 hours per week Barista/Coffee Shop Assistant. From the first coffee poured to the final smile shared, every moment in Pausa is a chance to brighten someone’s day – and you’ll be right at the centre of it all. Our coffee shops, affectionately titled Pausa, are positively thriving and it is our Coffee Shop Assistants that are at the very heart of their success. You’ll take pride in every cup you pour, build expert knowledge of our product range and meaningfully connect with our customers. Whether it’s a regular grabbing their usual or a first-time visitor, you’ll make sure every customer leaves feeling better than when they arrived. It’s a busy, hands-on role that takes energy, focus and a fair bit of graft.
What you’ll be doing:
- Whilst meeting high standards for Health and Safety and Food Hygiene, our Coffee Shop Assistants function as part of a tight-knit team, working well under pressure and excelling in product knowledge to deliver an exceptional experience for our customers.
- Be customer obsessed – consistently consider the impact of your actions on the customer experience, and strive to deliver joyful experiences in the most effective and thoughtful way.
- Serving hot and cold beverages that delight our customers.
- Dishing up our delicious savoury and sweet food items, ensuring presentation sparks joy.
- Ensuring all cooked food is nice and hot so they can be enjoyed as intended.
- Keeping the restaurant tables clear and sanitised as promptly as possible to maintain our customers' high expectations.
- Providing an exceptional standard of cleanliness throughout the kitchen, service area and restaurant.
- Consistently deliver exceptional customer service to support strong CSAT (Customer Satisfaction) scores, ensuring every customer receives a welcoming, helpful, and memorable experience.
As part of this role, you will be working and in contact with a variety of different ingredients including dairy, nuts, and meat products including pork.
What we’ll look for in you:
- You are customer obsessed – you put customers first in every interaction.
- You’re flexible, able to work across the weekends and evenings.
- You have previous experience working closely with a team and you’ll ideally have prior work experience in a similar environment.
- You are a friendly, hard-working individual who loves to provide a joyful customer dining experience.
- You are a team player who never fails to contribute and loves the satisfaction of a job well done and a smile on our customers' faces.
We’re not after a carbon copy of anyone else. We want people who bring something new to the table - different perspectives, fresh ideas, and a shared love of making our stores feel like home.
Barista/Coffee Shop Assistant in Syston employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista/Coffee Shop Assistant in Syston
✨Tip Number 1
Get to know the coffee shop vibe! Visit the store before applying, grab a coffee, and chat with the staff. This will give you a feel for the atmosphere and help you connect with the team during your interview.
✨Tip Number 2
Show off your customer obsession! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you truly understand the importance of creating joyful experiences.
✨Tip Number 3
Be ready to showcase your teamwork skills! Think of times when you’ve worked closely with others under pressure. Highlighting your ability to collaborate will show that you’re a great fit for our tight-knit team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our Pausa family!
We think you need these skills to ace Barista/Coffee Shop Assistant in Syston
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let us know why you love coffee and what makes you excited about being a Barista. Share any experiences you've had that highlight your passion for creating delightful beverages and connecting with customers.
Highlight Your Customer Service Skills: We want to see how customer-obsessed you are! In your application, mention specific examples of how you've gone above and beyond to create joyful experiences for customers in the past. This will show us that you truly understand the importance of great service.
Be Yourself: We’re looking for unique individuals who can bring something fresh to our team. Don’t be afraid to let your personality shine through in your application. Whether it’s a quirky anecdote or a fun fact about yourself, we want to get to know the real you!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Dunelm
✨Know Your Coffee
Before the interview, brush up on your coffee knowledge! Familiarise yourself with different types of coffee beans, brewing methods, and the menu items. This will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting your ability to create joyful experiences will resonate well with the company’s customer-obsessed culture.
✨Teamwork is Key
Since this role involves working closely with a team, be ready to discuss how you’ve successfully collaborated in previous jobs. Share specific instances where you contributed to a positive team environment or helped resolve conflicts.
✨Be Yourself!
The company values individuality, so don’t hesitate to let your personality shine through during the interview. Share your unique perspectives and ideas on how to enhance the customer experience at Pausa. They’re looking for fresh ideas!