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- Tasks: Lead a dynamic team to create amazing customer experiences in-store.
- Company: Dunelm, the UK's top choice for homewares with a welcoming culture.
- Benefits: Competitive salary up to £52,000, great benefits, and growth opportunities.
- Why this job: Make a real difference in customers' lives while enjoying a vibrant work environment.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Join a friendly team where no two days are the same!
The predicted salary is between 42000 - 52000 £ per year.
At Dunelm, we’re all about helping people feel truly at home—now and for generations to come. We’re looking for a Store Coach to run our amazing store in Stevenage. Someone who’s got a head for operations, a heart for people, and a passion for creating brilliant customer experiences—no matter how or where our customers choose to shop.
It’s a hands‑on role where your attention to detail will make life easier – not just for customers, but for your team too. You’ll be helping people find what they need, when they need it, and making sure the store feels as good behind the scenes as it does out front.
We’re the UK’s number one choice for homewares because we make home life lovelier for our customers. We’ve crafted a workplace that feels just as welcoming – where you can bring your ideas, be yourself, and feel right at home. We’re all about the customer – making them feel welcome and helping them find the perfect pieces for their home (and maybe a few they didn’t even know they needed!).
We’re fast and friendly, and no two days are ever the same. There’s always someone new to meet, something new to learn, and plenty of chances to make a real difference. Our friendly, helpful teams make all the difference, so we make sure they’re well looked after with great benefits and loads of opportunities to grow.
So, get stuck in, take pride in your store, and make the most of everything on offer. There’s something for everyone here – and that includes you!
Store Manager employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Dunelm's website and social media. This will help you understand their values and how they operate, so you can show them you're a perfect fit.
✨Tip Number 2
Practice your people skills! As a Store Manager, you'll be leading a team and interacting with customers daily. Think of examples from your past experiences where you've created great customer experiences or supported your team, and be ready to share those stories.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows that you take the opportunity seriously and are ready to represent Dunelm's welcoming vibe.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for creating brilliant customer experiences shine through. We want to see how you can bring that love for home and people into our store!
Be Specific: Use specific examples from your past experiences to highlight your skills in operations and team management. We’re all about attention to detail, so show us how you've made a difference in previous roles.
Keep It Friendly: Make sure your tone is friendly and approachable—just like our team! We want to feel your personality through your words, so don’t be afraid to let your true self come out in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to stay updated on your progress. Plus, it shows you’re keen to join our Dunelm family!
How to prepare for a job interview at Dunelm
✨Know the Brand
Before your interview, dive deep into Dunelm's values and mission. Understand how they help customers feel at home and think about how you can contribute to that vision. This will show your genuine interest in the company and its culture.
✨Showcase Your People Skills
As a Store Manager, you'll be leading a team and interacting with customers daily. Prepare examples of how you've successfully managed teams or enhanced customer experiences in the past. Highlight your ability to create a welcoming environment for both staff and shoppers.
✨Be Ready for Operational Questions
Expect questions about store operations, inventory management, and team dynamics. Brush up on your knowledge of retail operations and think of specific instances where your attention to detail made a difference in a previous role.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your enthusiasm for the role. Ask about team development opportunities or how Dunelm measures success in creating customer experiences. This demonstrates your proactive approach and genuine interest in the position.
