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- Tasks: Join us as a Stock Assistant, ensuring our store is ready for customers every morning.
- Company: Dunelm is a welcoming homeware retailer focused on creating joyful customer experiences.
- Benefits: Enjoy flexible working hours, wellbeing support, and access to a 24/7 Virtual GP.
- Why this job: Be part of a vibrant team that values diversity and makes a real impact on customer satisfaction.
- Qualifications: No specific experience required, just a passion for customer service and teamwork.
- Other info: Shifts start between 5am-6am, perfect for early risers!
OverviewPay- 16-17 – £7.55 per hour
18+ – £12.21 per hour
Your local store is looking for 16hrs per week Stock Assistant – Early Mornings.
Every visit to our store is a chance to make someone\’s day – and you\’ll be right there to make sure it happens, from the first hello to the final thank you.
Our Sales Assistants are the foundation of our stores – a brilliant team at the heart of everything we do. With a focus on creating great experiences, they\’re the first to lend a helping hand, always ready to offer support and guidance. Whether it\’s finding the perfect item or offering a little inspiration, they make sure every customer leaves with exactly what they came for, and a lasting impression that brings them back time and time again.
As a delivery specialist, you\’ll be one of the first to arrive, and one of the key reasons our stores are ready to welcome customers the moment the doors open. You\’ll be hands‐on with deliveries, checking stock, and getting products onto the shop floor. But this isn\’t just a backroom role. You\’ll also be out front, keeping displays looking their best, updating prices, and making sure everything\’s easy to find and ready to go.
You\’ll be great at juggling tasks and staying organised, keeping our back room running smoothly so that our shop floor can too. And whether a customer needs help finding something or just a friendly face, you\’ll be there to make their morning feel that little bit brighter.
Shift starts between 5am–6am – so everything\’s in place before the first customer walks through the door.
What you\’ll be doing
You\’ll be customer obsessed – always considering the impact of your actions on the customer experience and striving to deliver joyful experiences in the most effective and thoughtful way
You\’ll consistently deliver exceptional customer service to support strong CSAT (Customer Satisfaction) scores, ensuring every customer receives a welcoming, helpful, and memorable experience
Handling stock and the flow of products, including preparing the deliveries ready to be merchandised on to the shopfloor
Braking down the deliveries, organising product into separate departments and sub-categories to ensure optimum efficiency when replenishing stock.
Organising and maintaining good warehouse controls, ensuring a clean and safe working area
Preparing totes and pallets ready for salvage collection
Whilst your focus will be on delivery, you\’ll be trained in all aspects of customer‐facing store life, such as:
Tills – Offering a friendly and efficient checkout experience. You\’ll take the time to check everything\’s complete and pack fragile items with care, making sure every shopper leaves feeling confident their items will arrive home safely and in perfect condition
Shop Floor – Helping shoppers find exactly what they\’re looking for – and maybe even something they didn\’t know they needed. You\’ll offer friendly, knowledgeable support that leaves a lasting impression, building loyalty through genuine service and a real passion for our products and people
Hosting – When something isn\’t available on the shelves, you\’ll step in with confidence, using our iPad systems to place orders for home delivery, making sure no one leaves empty-handed. You\’ll also be trained to deliver our fantastic Made to Measure service, helping create bespoke curtains and blinds tailored to each shopper\’s needs. And when it comes to styling key areas like our ever‐popular bedding displays, you\’ll bring inspiration to life – giving customers the chance to feel the fabrics and find the perfect pieces for their home
What we\’ll look for in you
You are customer obsessed – you put customers first in every interaction
You\’ll enjoy contributing to a welcoming environment that feels like home, for our colleagues and our customers
You\’ll bring your sociable nature and enthusiasm to a fast‐paced retail environment, where your energy and passion help create lasting impressions and meaningful moments for everyone who visits us
You\’ll support your colleagues across the store and work together to create a smooth, enjoyable experience for everyone, ensuring everything runs efficiently and with the customer in mind at every step
We\’re not after a carbon copy of anyone else. We want people who bring something new to the table – different perspectives, fresh ideas, and a shared love of making our stores feel like home.
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Stock Assistant - Early Morning employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stock Assistant - Early Morning
✨Tip Number 1
Familiarise yourself with the store layout and product categories before your interview. This will not only help you answer questions more confidently but also show your genuine interest in the role and the company.
✨Tip Number 2
Demonstrate your customer service skills during any interactions with staff or during the interview process. Share specific examples of how you've gone above and beyond for customers in previous roles to highlight your customer obsession.
✨Tip Number 3
Be prepared to discuss your organisational skills and how you manage multiple tasks efficiently. Since the role involves juggling stock management and customer service, showcasing your ability to stay organised will be crucial.
✨Tip Number 4
Show enthusiasm for the early morning shifts by discussing your ability to work at those hours. Highlight any previous experience you have with early starts or how you plan to manage your schedule to ensure punctuality and reliability.
We think you need these skills to ace Stock Assistant - Early Morning
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to stock handling, customer service, and teamwork. Use keywords from the job description to demonstrate that you understand the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Stock Assistant position. Mention specific examples of how you've provided excellent customer service or managed stock in previous roles.
Showcase Your Skills: Emphasise your organisational skills and ability to multitask, as these are crucial for the role. Provide examples of how you've successfully juggled multiple responsibilities in a fast-paced environment.
Highlight Your Customer Focus: Since the role is customer-centric, include anecdotes that showcase your commitment to enhancing customer experiences. This could be through direct interactions or by ensuring products are readily available and well-presented.
How to prepare for a job interview at Dunelm
✨Show Your Customer Obsession
Make sure to highlight your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this is a key quality they are looking for.
✨Demonstrate Organisational Skills
Since the role involves juggling multiple tasks, be prepared to discuss how you stay organised and manage your time effectively. You could mention any tools or methods you use to keep track of your responsibilities.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle stock and deliveries. Think about scenarios where you've had to manage inventory or organise products efficiently, and be ready to explain your thought process.
✨Emphasise Teamwork
This position requires collaboration with colleagues to create a smooth shopping experience. Be sure to share examples of how you've worked well in a team, highlighting your sociable nature and enthusiasm for helping others.
