At a Glance
- Tasks: Create joyful customer experiences and support your team in a fast-paced retail environment.
- Company: Join a welcoming store that values creativity and teamwork.
- Benefits: Earn £7.55-£12.21 per hour with flexible hours and a fun work atmosphere.
- Other info: Seasonal role until February 2026 with opportunities to learn and grow.
- Why this job: Make someone's day while gaining valuable retail experience and skills.
- Qualifications: A passion for customer service and a sociable, energetic attitude.
Overview
Pay -
16-17 - £7.55 per hour.
18+ - £12.21 per hour.
This is a Seasonal position with an end date of 14th February 2026.
Your local store is looking for 8hrs per week Sales Assistant.
Every visit to our store is a chance to make someone’s day - and you’ll be right there to make sure it happens, from the first hello to the final thank you.
Our Sales Assistants are the foundation of our stores - a brilliant team at the heart of everything we do. With a focus on creating great experiences, they’re the first to lend a helping hand, always ready to offer support and guidance. Whether it’s finding the perfect item or offering a little inspiration, they make sure every customer leaves with exactly what they came for, and a lasting impression that brings them back time and time again.
What you\'ll be doing
You’ll be customer obsessed – consistently consider the impact of your actions on the customer experience, and strive to deliver joyful experiences in the most effective and thoughtful way.
Whilst your focus may be on one or more of these areas, you’ll be trained in all aspects of customer-facing store life, such as:
- Tills – Offering a friendly and efficient checkout experience. You’ll take the time to check everything’s complete and pack fragile items with care, making sure every shopper leaves feeling confident their items will arrive home safely and in perfect condition
- Shop Floor – Helping shoppers find exactly what they’re looking for - and maybe even something they didn’t know they needed. You’ll offer friendly, knowledgeable support that leaves a lasting impression, building loyalty through genuine service and a real passion for our products and people
- Hosting – When something isn’t available on the shelves, you’ll step in with confidence, using our iPad systems to place orders for home delivery, making sure no one leaves empty-handed. You’ll also be trained to deliver our fantastic Made to Measure service, helping create bespoke curtains and blinds tailored to each shopper’s needs. And when it comes to styling key areas like our ever-popular bedding displays, you’ll bring inspiration to life - giving customers the chance to feel the fabrics and find the perfect pieces for their home
- Stock & Delivery – A hands-on role that involves some heavy lifting and plenty of variety. While you’ll be taking in deliveries, checking stock, and replenishing the shop floor, this isn’t just a backroom job - it’s customer-facing too. You’ll keep displays looking their best, update pricing, and recover the store after busy periods, all while staying tuned in to what shoppers need and making sure everything’s easy to find, well-presented, and ready to go
What we\'ll look for in you
- You are customer obsessed - you put customers first in every interaction
- You’ll enjoy contributing to a welcoming environment that feels like home, for our colleagues and our customers
- You’ll bring your sociable nature and enthusiasm to a fast-paced retail environment, where your energy and passion help create lasting impressions and meaningful moments for everyone who visits us
- You’ll support your colleagues across the store and work together to create a smooth, enjoyable experience for everyone, ensuring everything runs efficiently and with the customer in mind at every step
We’re not after a carbon copy of anyone else. We want people who bring something new to the table - different perspectives, fresh ideas, and a shared love of making our stores feel like home.
Seasonal Sales Assistant in Cardiff employer: Dunelm
Join our vibrant team as a Seasonal Sales Assistant, where every day is an opportunity to create joyful experiences for our customers. With a strong focus on collaboration and support, we foster a welcoming work culture that values your unique contributions and encourages personal growth. Located in a lively retail environment, you'll enjoy competitive pay, flexible hours, and the chance to be part of a community that truly cares about making a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Assistant in Cardiff
✨Tip Number 1
Get to know the store inside out! Familiarise yourself with the layout, products, and services. This way, when you chat with customers, you can offer them the best advice and make their shopping experience a breeze.
✨Tip Number 2
Show off your personality! When you’re engaging with customers, let your enthusiasm shine through. A friendly smile and a genuine interest in helping them will leave a lasting impression and keep them coming back.
✨Tip Number 3
Teamwork makes the dream work! Collaborate with your colleagues to create a welcoming atmosphere. Share tips and tricks with each other to ensure everyone is on the same page and ready to support customers together.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Seasonal Sales Assistant in Cardiff
Some tips for your application 🫡
Show Your Customer Obsession:Make sure to highlight your passion for customer service in your application. We want to see how you put customers first and create joyful experiences, so share any relevant examples from your past roles!
Be Yourself:We’re looking for unique personalities that can bring something fresh to our team. Don’t be afraid to let your individuality shine through in your application – we love diverse perspectives!
Tailor Your Application:Read the job description carefully and tailor your application to match what we’re looking for. Use keywords from the description to show us you understand the role and are genuinely interested.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Dunelm
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them unique in the retail space. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Show Your Customer Obsession
Since this role is all about creating joyful customer experiences, be ready to share examples from your past where you've gone above and beyond for a customer. Highlight your ability to connect with people and how you can contribute to making every visit memorable.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How do you handle difficult customers?' or 'Can you give an example of teamwork in a fast-paced environment?'. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though it's a seasonal position, dressing smartly can make a great first impression. Opt for a neat and professional outfit that reflects the store's vibe. This shows that you respect the opportunity and are serious about the role.
