At a Glance
- Tasks: Assist customers, manage tills, and ensure a tidy store environment.
- Company: Dunelm, a vibrant retail company focused on customer experience.
- Benefits: Competitive pay, flexible hours, and a supportive team atmosphere.
- Why this job: Join a fun team and create memorable shopping experiences for customers.
- Qualifications: Confident, sociable, and eager to learn in a retail setting.
- Other info: Great opportunity for career growth in a dynamic retail environment.
Overview
Pay – £7.55 – £12.21 per hour.
Our store in Warrington is looking for a minimum 20 hrs per week Evening Sales Assistant. You will need to be fully flexible over the course of the week.
Here at Dunelm, our Sales Assistants are our foundations; a wonderful team of people right at the heart of our stores. With customer focus the number one priority, our Sales Assistants are the first point of call for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression so they will return again and again.
16-17 £7.55
18+ £12.21
What you\\\’ll be doing
The role involves being trained in all aspects of customer facing store life:
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Tills – Serving customers with purchases or returns and taking care to check that all items are complete and that fragile items are packed securely so they get to their new homes safely.
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Shop floor – Assisting our customers to find the products they are looking for and providing an excellent memorable service to create and maintain customer loyalty and a genuine love for our products and people.
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Hosting – If a customer can’t find what they’re looking for on our shelves, you will use our iPad systems to order products to be delivered to the customers homes. You will be trained to provide a Made To Measure service creating orders of bespoke curtain and blinds to our customers specifications. You will be styling our departments such as the bedding displays to inspire and allow our customers the chance to feel fabrics and ensure they take the perfect items home.
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Stock and Delivery – A physical role with some heavy lifting involved. This is not solely warehouse based and is a customer facing role. You will be focusing on merchandising, updating price changes, recovering the stores after a busy day making it lovely and tidy, taking in deliveries, checking stock control, ordering and carrying out shop-floor replenishment whilst always remembering our customers’ needs along the way.
What we\\\’ll look for in you
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Our colleagues work together to support and encourage each other in order to help create a fantastic work environment that feels like home.
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We\\\’d love you to be confident and feel empowered in your role whilst having a sociable nature and being excited at the prospect of working in an ever-growing retail environment to provide memorable customer experiences.
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You will love helping your colleagues across the store and always contribute to your team by reporting successfully to your team leaders and store management team regularly.
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Seasonal Evening Sales Assistant employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Evening Sales Assistant
✨Tip Number 1
Get to know the store! Before your interview, pop into Dunelm and familiarise yourself with the layout and products. This shows you’re genuinely interested and helps you chat confidently about how you can enhance customer experiences.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of a few scenarios where you’ve helped someone out or resolved an issue. Share these stories during your interview to highlight your customer focus.
✨Tip Number 3
Be flexible and enthusiastic! The job requires a minimum of 20 hours a week, so show that you’re ready to adapt your schedule. Employers love candidates who are eager to jump in and help out whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with online processes, which is a bonus in today’s retail environment.
We think you need these skills to ace Seasonal Evening Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the role of Evening Sales Assistant. Highlight any relevant experience you have in customer service or retail, and don’t forget to mention your flexibility and willingness to learn new things!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do, so why not give it a go?
How to prepare for a job interview at Dunelm
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Seasonal Evening Sales Assistant at Dunelm entails. Familiarise yourself with the key responsibilities like customer service, till operations, and stock management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer focus is a top priority, think of examples from your past experiences where you've provided excellent service. Be ready to discuss how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to create memorable experiences for customers.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. For instance, they might ask how you would assist a customer who can't find a product. Practising these types of questions can help you articulate your thought process and problem-solving skills effectively.
✨Emphasise Teamwork and Flexibility
Dunelm values a supportive team environment, so be prepared to talk about how you work well with others. Share examples of how you've collaborated with colleagues in the past. Also, highlight your flexibility regarding working hours, as this is crucial for the role.