Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve delicious drinks and food while creating joyful customer experiences.
- Company: Join Pausa, a thriving coffee shop dedicated to brightening customers' days.
- Benefits: Earn £7.55-£12.21 per hour with flexible hours and a fun team environment.
- Other info: Seasonal position until February 2026, perfect for students seeking part-time work.
- Why this job: Be at the heart of customer happiness in a busy, energetic setting.
- Qualifications: Customer-focused, team player with previous experience in a similar role preferred.
Overview
Pay – 16-17 – £7.55 per hour.
18+ – £12.21 per hour.
This is a Seasonal position with an end date of 14th February 2026.
Your local store is looking for a minimum 8hrs per week Barista/Coffee Shop Assistant.
From the first coffee poured to the final smile shared, every moment in Pausa is a chance to brighten someone’s day – and you’ll be right at the centre of it all.
Our coffee shops, affectionately titled Pausa, are positively thriving and it is our Coffee Shop Assistants that are at the very heart of their success. You’ll take pride in every cup you pour, build expert knowledge of our product range and meaningfully connect with our customers. Whether it’s a regular grabbing their usual or a first-time visitor, you’ll make sure every customer leaves feeling better than when they arrived. It’s a busy, hands-on role that takes energy, focus and a fair bit of graft.
Responsibilities
Whilst meeting high standards for Health and Safety and Food Hygiene, our Coffee Shop Assistants function as part of a tight knit team, working well under pressure and excelling in product knowledge to deliver an exceptional experience for our customers.
- Be customer obsessed – consistently consider the impact of your actions on the customer experience, and strive to deliver joyful experiences in the most effective and thoughtful way
- Serving hot and cold beverages that delight our customers
- Dishing up our delicious savoury and sweet food items, ensuring presentation sparks joy
- Ensuring all cooked food is nice and hot so they can be enjoyed as intended
- Keeping the restaurant tables clear and sanitised as promptly as possible to maintain our customers high expectations
- Providing an exceptional standard of cleanliness throughout the kitchen, service area and restaurant
- Consistently deliver exceptional customer service to support strong CSAT (Customer Satisfaction) scores, ensuring every customer receives a welcoming, helpful, and memorable experience.
- As part of this role you will be working and in contact with a variety of different ingredients including dairy, nuts, meat products including pork
Qualifications
- You are customer obsessed – you put customers first in every interaction
- You’re flexible, able to work across the weekends and evenings
- You have previous experience working closely with a team and you’ll ideally have prior work experience in a similar environment
- You are a friendly, hard-working individual who loves to provide a joyful customer dining experience
- You are a team player who never fails to contribute and loves the satisfaction of a job well done and a smile on our customers faces
We’re not after a carbon copy of anyone else. We want people who bring something new to the table – different perspectives, fresh ideas, and a shared love of making our stores feel like home.
#J-18808-Ljbffr
Seasonal Barista/Coffee Shop Assistant employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Barista/Coffee Shop Assistant
✨Tip Number 1
Familiarise yourself with our coffee and food offerings. Knowing the menu inside out will not only help you answer customer queries but also show your enthusiasm for the role during any informal chats with the team.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before applying. Whether it's at a local café or during a casual conversation, showing that you can create joyful experiences will set you apart.
✨Tip Number 3
Be prepared to discuss your teamwork experience. Think of specific examples where you've worked well under pressure or contributed to a positive team environment, as this is crucial for our fast-paced setting.
✨Tip Number 4
Show your flexibility and willingness to work varied hours. Highlighting your availability for weekends and evenings can make you a more attractive candidate, as we need reliable team members who can adapt to our busy schedules.
We think you need these skills to ace Seasonal Barista/Coffee Shop Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous experience in customer service or food and beverage roles. Emphasise your ability to work in a team and your passion for providing excellent customer experiences.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role of Barista/Coffee Shop Assistant. Mention specific qualities that make you a great fit, such as being customer obsessed and your flexibility to work weekends and evenings.
Showcase Relevant Skills: In your application, highlight skills that are relevant to the job, such as teamwork, communication, and product knowledge. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Dunelm
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and customer service during the interview. Share any personal experiences or favourite coffee drinks, as this will demonstrate your genuine interest in the role and the products you'll be serving.
✨Highlight Teamwork Skills
Since this role requires working closely with a team, be prepared to discuss your previous experiences in collaborative environments. Share specific examples of how you contributed to a team's success and how you handle pressure while maintaining a positive attitude.
✨Demonstrate Customer Obsession
Prepare to talk about what 'customer obsession' means to you. Think of instances where you went above and beyond to ensure a customer's satisfaction, and be ready to explain how you would create joyful experiences for customers in this role.
✨Be Ready for Practical Questions
Expect questions that assess your knowledge of health and safety standards, food hygiene, and customer service best practices. Brush up on these topics beforehand, and be ready to discuss how you would apply them in a busy coffee shop environment.