Sales Assistant - Made To Measure Advisor in Salisbury

18+ - £12.71 per hour. Your local store is looking for 30 hrs per week Sales Assistant - Made to Measure Advisor.

Overview

Every visit to our store is a chance to make someone’s day, and you’ll be right there to ensure it happens – from the first hello to the final thank you. Our Sales Assistants are the foundation of our stores, a brilliant team at the heart of everything we do. With a focus on creating great experiences, they’re the first to lend a helping hand, always ready to offer support and guidance. Whether it’s finding the perfect item or offering a little inspiration, they make sure every customer leaves with exactly what they came for and a lasting impression that brings them back time and time again. As a ‘made to measure’ specialist you’ll become an expert in curtains, blinds, and shutters. With an eye for beautiful fabrics and a knack for understanding what inspires our customers, you’ll guide them through the process from start to finish – offering styling advice, taking precise measurements, and planning our fitters’ routes so everything runs smoothly and looks amazing.

What you'll be doing

• You’ll be customer obsessed – always considering the impact of your actions on the customer experience and striving to deliver joyful experiences in the most effective and thoughtful way.
• You’ll consistently deliver exceptional customer service to support strong CSAT scores, ensuring every customer receives a welcoming, helpful, and memorable experience.
• Helping and inspiring customers to create their dream vision window treatments – guiding them through creating bespoke curtains, blinds, voiles, and shutters.
• Advising customers on their choice of fabric, linings, and headings to create beautiful custom‑made products to their measurements.
• Owning the end‑to‑end sales process, taking the customer from a quote through to installation and completion.
• Liaising with the in‑store fitter, maintaining clear communication throughout the customer journey and managing the fitter’s diary.
• Whilst your focus is on made‑to‑measure, you’ll be trained in all aspects of customer‑facing store life, such as:

• Tills – Offering a friendly and efficient checkout experience. You’ll ensure all items are complete and pack fragile items with care.
• Shop Floor – Helping shoppers find exactly what they’re looking for while offering friendly, knowledgeable support and building loyalty.
• Hosting – Using our iPad systems to place orders for home delivery when items aren’t available on the shelves.
• Stock & Delivery – Taking in deliveries, checking stock, replenishing the shop floor, and keeping displays looking their best.

What we’ll look for in you

• You are customer obsessed – you put customers first in every interaction.
• You are comfortable with handling, understanding, and advising on measurements.
• You are a clear communicator with the ability to use multiple software systems to support the customer journey throughout quoting, ordering, and installation.
• You’ll enjoy contributing to a welcoming environment that feels like home, for both colleagues and customers.
• You have a passion for fabrics and a desire to learn about all things windows.
• You have great attention to detail and enjoy being organised.
• You’ll bring your sociable nature and enthusiasm to a fast‑paced retail environment, where your energy and passion help create lasting impressions for everyone who visits us.
• You’ll support your colleagues across the store and work together to create a smooth, enjoyable experience for everyone, ensuring everything runs efficiently and with the customer in mind at every step.

We’re not after a carbon copy of anyone else. We want people who bring something new to the table – different perspectives, fresh ideas, and a shared love of making our stores feel like home.