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For Companies At a Glance
- Tasks: Lead a vibrant coffee shop, ensuring every customer feels at home and valued.
- Company: Join a dynamic team at Pausa, where joy and customer care are our priorities.
- Benefits: Competitive pay, overtime opportunities, and a fun work environment.
- Why this job: Be the heartbeat of our coffee shop and inspire a culture of happiness.
- Qualifications: Passion for people, leadership skills, and a love for great customer service.
- Other info: High-energy role with opportunities for personal and professional growth.
The predicted salary is between 24206 - 25188 £ per year.
Overview
Pausa Coach: £13.30 rising to £13.84 per hour. Starting salary equivalent of £24,206 rising to £25,188.80 per year, plus overtime.
You will be the heartbeat of our Pausa coffee shop, the driving force behind our unique and joyful customer experience. You’ll take ownership of the business and set the tone, making sure every visit to our coffee shop feels like a warm welcome home. Whether it’s a regular grabbing their usual or a first-time visitor, you’ll make sure every customer leaves feeling better than when they arrived.
You’ll lead by example, inspiring a culture of genuine care, fast service and joyful interactions with every customer. You’ll empower your colleagues to take pride in every cup they craft, every smile they share, and every moment they create. You know what great looks like and work hard every day to make it happen.
This is a hands-on, high-energy role where your leadership will shape the heartbeat of Pausa. You’re passionate about people, obsessed with customer happiness, and ready to lead your team to success. You’ll keep a close eye on what customers love, what they need, and what keeps them coming back. You’ll turn feedback into action, and good days into great ones.
Coffee Shop Supervisor in Salisbury employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Shop Supervisor in Salisbury
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a perfect fit for their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations in the coffee shop, like a busy rush or a customer complaint. Being prepared to share your experiences will show them you’re ready to lead with care and efficiency.
✨Tip Number 3
Don’t just talk about your skills; demonstrate them! If you have experience in a similar role, share specific examples of how you’ve created joyful customer experiences or empowered your team. This will make your application stand out and show you know what great looks like.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Pausa family. Let’s get you that coffee shop supervisor role!
We think you need these skills to ace Coffee Shop Supervisor in Salisbury
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for coffee and customer service shine through in your application. Share any relevant experiences that highlight your love for creating joyful interactions and making customers feel at home.
Be Authentic: We want to know the real you! Don’t be afraid to let your personality come through in your writing. Use a friendly tone and share stories that reflect your leadership style and how you inspire others.
Tailor Your Application: Make sure to customise your application to match the vibe of our Pausa coffee shop. Highlight your experience in fast-paced environments and how you’ve turned feedback into action to enhance customer happiness.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead our team!
How to prepare for a job interview at Dunelm
✨Know Your Coffee
Brush up on your coffee knowledge! Be ready to discuss different types of coffee, brewing methods, and what makes a great customer experience. Showing your passion for coffee will impress the interviewers and demonstrate that you’re the right fit for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led a team in the past. Think about times when you inspired your colleagues or turned a challenging situation into a positive one. This will highlight your ability to create a joyful atmosphere and lead by example.
✨Customer-Centric Mindset
Be ready to talk about how you would enhance customer satisfaction. Share specific strategies you’ve used before to turn feedback into action. This shows that you understand the importance of customer happiness and are proactive in making improvements.
✨Bring Energy and Enthusiasm
This role is all about high energy and creating a warm environment. During the interview, let your personality shine through! Show your enthusiasm for the role and the company, and don’t be afraid to express your passion for making every customer feel special.
