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For Companies At a Glance
- Tasks: Be the friendly face of Dunelm, helping customers find what they need.
- Company: Dunelm is a leading homeware retailer known for its customer-centric approach.
- Benefits: Earn competitive pay with flexible hours and a supportive team environment.
- Why this job: Join a vibrant team where your smile makes a difference in customer experiences.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Part-time role with 8 hours per week available in Fareham.
Overview
Sales Assistant – Host at Dunelm. Your local store is looking for 8hrs per week.
Pay: 18+ – £12.21 per hour; 16-17 – £7.55 per hour.
Location: Fareham, England, United Kingdom
Your role is to be the first smile our customers see, helping them on the shop floor, understanding what they’re looking for and helping them bring their vision to life. You’ll confidently recommend products, spot opportunities to upsell, and create small moments of joy that make a big difference. You’ll be tech-savvy, using our systems to check stock, arrange home delivery, and answer queries with ease. You’ll make every visit feel personal.
Responsibilities
- Approach customers on the shop floor and understand what they’re looking for.
- Recommend products and upsell where appropriate.
- Check stock and help organise home delivery.
- Assist customers with queries and guide them to products they didn’t know they needed.
- Create positive experiences that encourage customers to return.
Qualifications
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Retail
Note: This description reflects the original content without additional facts. It focuses on role expectations and requirements relevant to the Sales Assistant – Host position at Dunelm.
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Sales Assistant - Host employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Host
✨Tip Number 1
Familiarise yourself with Dunelm's product range and services. Knowing the ins and outs of what they offer will help you confidently recommend products and upsell effectively during your interactions with customers.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock sales scenario. This will help you become more comfortable approaching customers and understanding their needs, which is crucial for the Sales Assistant role.
✨Tip Number 3
Get to know the local community and their preferences. Understanding the demographics and shopping habits of Fareham can give you an edge in creating personalised experiences for customers, making them feel valued and understood.
✨Tip Number 4
Showcase your tech-savviness by familiarising yourself with common retail systems used for stock checking and home delivery arrangements. Being able to navigate these systems smoothly will demonstrate your readiness for the role.
We think you need these skills to ace Sales Assistant - Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Sales Assistant - Host position at Dunelm. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for customer service and sales. Mention specific examples of how you've created positive experiences for customers in the past, as this is crucial for the role.
Highlight Relevant Skills: Emphasise your tech-savviness and ability to use systems for checking stock and arranging deliveries. Include any experience you have with upselling or recommending products, as these are key aspects of the job.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Dunelm
✨Show Your Customer Service Skills
As a Sales Assistant - Host, your ability to connect with customers is key. Prepare examples of how you've provided excellent customer service in the past, whether it's resolving an issue or creating a memorable experience.
✨Know the Products
Familiarise yourself with Dunelm's product range before the interview. Being able to discuss specific items and how they can meet customer needs will demonstrate your enthusiasm and readiness for the role.
✨Demonstrate Tech Savviness
Since the role involves using systems to check stock and arrange deliveries, be ready to discuss your experience with technology. Mention any relevant tools or software you've used in previous roles.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview. Practice scenarios where you approach a customer, recommend products, or handle queries. This will showcase your ability to create positive experiences on the shop floor.
