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For Companies At a Glance
- Tasks: Be the friendly face of Dunelm, helping customers find what they need and creating memorable experiences.
- Company: Dunelm is a leading homeware retailer dedicated to making every visit special for customers.
- Benefits: Earn £12.21 per hour, with flexible hours and a supportive team environment.
- Why this job: Join a vibrant team where your smile makes a difference and every day brings new challenges.
- Qualifications: No prior experience needed; just bring your enthusiasm and a passion for helping others.
- Other info: This role is perfect for students looking for part-time work while gaining valuable retail experience.
Overview
Pay –
16-17 – £8.28 per hour.
18+ – £12.86 per hour.
Your local store is looking for 30hrs per week Sales Assistant – Host.
Every visit to our store is a chance to make someone’s day – and you’ll be right there to make sure it happens, from the first hello to the final thank you.
Our Sales Assistants are the foundation of our stores – a brilliant team at the heart of everything we do. With a focus on creating great experiences, they’re the first to lend a helping hand, always ready to offer support and guidance. Whether it’s finding the perfect item or offering a little inspiration, they make sure every customer leaves with exactly what they came for, and a lasting impression that brings them back time and time again.
As a host, you’ll be the first smile our customers see – and the reason they come back. You’ll be out on the shop floor, approaching customers, understanding what they’re looking for and helping them bring their vision to life. You’ll be confident recommend products, spotting opportunities to upsell, and creating those little moments of joy that make a big difference.
You’ll also be tech-savvy, using our systems to check stock and organise home delivery, recommend online exclusives, and sort any queries with ease. Whether it’s helping someone find the perfect cushion or guiding them to something they didn’t even know they needed, you’ll make every visit feel personal.
Sales Assistant - Host employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Host
✨Tip Number 1
Familiarise yourself with Dunelm's product range and services. Knowing the ins and outs of what they offer will help you engage confidently with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions, from upselling products to resolving queries effectively.
✨Tip Number 3
Showcase your tech-savviness by familiarising yourself with common retail systems and tools. Being comfortable with technology will make you stand out as a candidate who can easily adapt to Dunelm's operational needs.
✨Tip Number 4
Network with current or former Dunelm employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Sales Assistant - Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Dunelm is looking for in a Sales Assistant - Host. Highlight key responsibilities and required skills, such as customer service and product knowledge.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and showcase your ability to create positive customer interactions.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the position. Mention specific examples of how you’ve made customers happy in the past and how you can contribute to creating great experiences at Dunelm.
Showcase Your Tech Savviness: Since the role requires being tech-savvy, mention any experience you have with retail systems or technology. Highlight your ability to learn new systems quickly and how this will benefit your performance as a Sales Assistant.
How to prepare for a job interview at Dunelm
✨Show Your Enthusiasm
As a Sales Assistant - Host, your energy and enthusiasm can make a huge difference. Be sure to express your passion for customer service and how you enjoy helping others. A positive attitude will resonate well with the interviewers.
✨Demonstrate Product Knowledge
Familiarise yourself with Dunelm's product range before the interview. Being able to discuss specific items or categories shows that you're proactive and genuinely interested in the role. Mention any personal experiences with their products to make your answers more relatable.
✨Practice Upselling Scenarios
Since the role involves upselling, prepare for questions about how you would recommend additional products to customers. Think of examples where you've successfully upsold in the past or how you would approach it in this role. This will showcase your sales skills.
✨Highlight Your Tech Savviness
Being tech-savvy is crucial for this position. Be ready to discuss your experience with technology, especially in retail settings. If you have experience using stock management systems or online platforms, mention it to demonstrate your capability in handling the tech aspects of the job.
