Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers, manage tills, and maintain store displays while ensuring a positive shopping experience.
- Company: Join Dunelm, a leading homeware retailer known for its friendly atmosphere and customer focus.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive team environment.
- Why this job: Be part of a dynamic team that values customer satisfaction and personal growth in retail.
- Qualifications: No prior experience needed; just bring your enthusiasm and a willingness to learn!
- Other info: Must be available for at least 16 hours a week, including evenings and weekends.
Pay: £7.55 per hour for ages 16-17; £12.21 per hour for ages 18+.
Your local store is looking for a minimum of 16 hours per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are our foundations; a wonderful team of people right at the heart of our stores. With customer focus as the number one priority, our Sales Assistants are the first point of call for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression so they will return again and again.
What you’ll be doing:
- Tills: Serving customers with purchases or returns and taking care to check that all items are complete and that fragile items are packed securely.
- Shop floor: Assisting our customers to find the products they are looking for and providing an excellent memorable service to create and maintain customer loyalty.
- Hosting: Using our iPad systems to order products to be delivered to customers' homes and providing a fantastic Made To Measure service for bespoke curtains and blinds.
- Stock and Delivery: A physical role with some heavy lifting involved, focusing on merchandising, updating price changes, recovering the stores, checking stock control, ordering, and carrying out shop-floor replenishment.
What we’ll look for in you:
Our colleagues work together to support and encourage each other to help create a fantastic work environment that feels like home. We’d love you to be confident and feel empowered in your role whilst having a sociable nature and excitement about working in an ever-growing retail environment to provide memorable customer experiences. You will love helping your colleagues across the store and always contribute to your team by reporting successfully to your team leaders and store management team regularly.
Sales Assistant employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Dunelm's product range and services. Knowing the ins and outs of what they offer will not only help you in conversations during the interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have, whether it's at the store or online. Being friendly and approachable can leave a lasting impression on potential employers.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires evening and weekend shifts, showing that you're adaptable and willing to work when needed will make you a more attractive candidate.
✨Tip Number 4
Highlight any previous retail or customer service experience you have during your conversations. Even if it’s informal, sharing specific examples of how you’ve helped customers can set you apart from other candidates.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you interacted with customers, handled transactions, or worked in a team environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Assistant role. Mention specific skills that align with the job description, such as your ability to provide excellent customer service and work flexibly across various shifts.
Showcase Your Flexibility: In your application, clearly state your availability and willingness to work evenings and weekends. This is crucial for a role that requires flexibility in scheduling.
Highlight Teamwork Skills: Since the role involves working closely with colleagues, mention any experiences that demonstrate your ability to collaborate effectively in a team setting. This could include examples from previous jobs, school projects, or volunteer work.
How to prepare for a job interview at Dunelm
✨Show Your Customer Service Skills
As a Sales Assistant, customer focus is key. Be prepared to share examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond to help a customer.
✨Demonstrate Team Spirit
Dunelm values teamwork, so highlight your ability to work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or support each other during busy times.
✨Be Ready for Practical Scenarios
Since the role involves physical tasks like stock management and merchandising, be ready to discuss how you handle such responsibilities. You might even be asked to demonstrate your approach to a typical task during the interview.
✨Express Your Flexibility
The job requires flexibility in working hours, including evenings and weekends. Make sure to communicate your availability clearly and show enthusiasm for adapting to the store's needs.