Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers, ensuring they have a great shopping experience and leave satisfied.
- Company: Dunelm is a welcoming homeware retailer committed to inclusivity and diversity.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Why this job: Join a friendly team where your customer service skills can shine and make a difference.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: Must be available for at least 24 hours a week, including evenings and weekends.
Pay: £6.72 - £11.55 per hour.
Our store in Crawley is looking for a minimum of 24 hours per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week and will include at least one evening and a Saturday or Sunday shift.
At Dunelm, our Sales Assistants are the foundation of our team; a wonderful group of people at the heart of our stores. With customer focus as our top priority, our Sales Assistants are the first point of contact for helping customers, ensuring they leave satisfied and with a positive impression to encourage their return.
- Age-specific pay rates:
- 16-17: £6.72 - £7.10
- 18+: £11.44 - £11.55
Dunelm is committed to becoming a fully inclusive business that reflects our customers and locations. We value diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender, sexual identity, socio-economic background, or education. We aim to create a workplace where everyone can succeed, with systems in place to support all colleagues. We seek applicants who share our values and celebrate diversity in all its forms.
Sales Assistant employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Dunelm's products and services. Knowing the ins and outs of what they offer will not only help you in conversations with customers but also show your genuine interest in the role during any discussions.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have, whether it's in-store or online. Being friendly, approachable, and knowledgeable can make a lasting impression on the hiring team.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability across various days and times, showing that you're adaptable will be a big plus.
✨Tip Number 4
Research Dunelm's commitment to diversity and inclusion. Being able to speak about their values and how you align with them can set you apart from other candidates and demonstrate your enthusiasm for joining their team.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Sales Assistant at Dunelm. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience and skills that are relevant to the Sales Assistant position. Emphasise any previous roles in retail or customer service, and include specific examples of how you have provided excellent customer service.
Write a Compelling Cover Letter: Craft a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Dunelm and how your values align with theirs, especially regarding diversity and inclusion.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Dunelm
✨Show Your Customer Service Skills
As a Sales Assistant, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, whether through resolving issues or creating a positive shopping experience.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or took on additional shifts.
✨Emphasise Teamwork
Dunelm values collaboration among its staff. Share instances where you've worked effectively as part of a team, showcasing your ability to support colleagues and contribute to a positive work environment.
✨Research Dunelm's Values
Familiarise yourself with Dunelm's commitment to inclusivity and diversity. Be prepared to discuss how your personal values align with theirs and how you can contribute to a welcoming atmosphere for all customers.
