Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers, manage tills, and maintain store displays while ensuring a great shopping experience.
- Company: Dunelm is a vibrant homeware retailer focused on customer satisfaction and team spirit.
- Benefits: Flexible hours, competitive pay, and a supportive team environment await you.
- Why this job: Join a fun team, gain retail experience, and make customers happy every day!
- Qualifications: No prior experience needed; just bring your enthusiasm and teamwork skills.
- Other info: Must be available for at least one evening and weekend shift each week.
Overview
Pay –
16-17 – £7.55 per hour.
18+ – £12.21 per hour.
Your local store is looking for a minimum 8 hours per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are the foundation of our team; a wonderful group of people at the heart of our stores. With customer focus as the top priority, our Sales Assistants are the first point of contact for helping customers and are always interacting with them to ensure they leave satisfied and eager to return.
What you\’ll be doing
The role involves being trained in all aspects of customer-facing store life:
- Tills – Serving customers with purchases or returns, ensuring all items are complete, and fragile items are packed securely for safe delivery.
- Shop floor – Assisting customers in finding products and providing excellent service to foster loyalty and a love for our products and team.
- Hosting – Using our iPad systems to order products for delivery when items are out of stock, and creating bespoke curtain and blind orders to customer specifications. You will also style departments such as bedding displays to inspire customers and help them select the perfect items.
- Stock and Delivery – Involving physical work with some heavy lifting, focusing on merchandising, updating prices, tidying the store, taking deliveries, checking stock, and replenishing shelves while keeping customer needs in mind.
What we\’ll look for in you
- Ability to work well with others, supporting and encouraging team members to create a positive work environment.
- Confidence and enthusiasm in your role, with a sociable nature and excitement for working in a growing retail environment to deliver memorable customer experiences.
- Willingness to help colleagues and contribute to the team by communicating effectively with team leaders and management.
#J-18808-Ljbffr
Sales Assistant employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Dunelm's product range and services. Knowing the ins and outs of what they offer will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills during any interactions you have with the team or in your application process. Share examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 3
Be prepared to discuss your flexibility in working hours. Since the role requires evening and weekend shifts, showing that you're adaptable and willing to meet these needs can set you apart.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Highlight experiences where you've successfully worked as part of a team, as this is crucial for creating a positive work environment at Dunelm.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you interacted with customers, handled transactions, or worked as part of a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Assistant role. Mention specific skills that align with the job description, such as your ability to work flexibly and your passion for providing excellent customer service.
Highlight Teamwork Skills: In your application, emphasise your ability to work well with others. Provide examples of how you've supported team members in past roles, as this is crucial for creating a positive work environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dunelm
✨Show Your Customer Service Skills
As a Sales Assistant, customer focus is key. Be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to handle difficult situations and ensure customer satisfaction.
✨Demonstrate Team Spirit
This role requires working closely with others. During the interview, emphasise your experience in team settings. Talk about how you support colleagues and contribute to a positive work environment.
✨Be Flexible and Adaptable
Since the job requires flexibility in hours, be ready to discuss your availability. Show that you're willing to work evenings and weekends, and express enthusiasm for adapting to the needs of the store.
✨Prepare for Practical Scenarios
You might be asked how you'd handle specific situations on the shop floor, like assisting a customer or managing stock. Think through these scenarios beforehand and be ready to demonstrate your problem-solving skills.
