Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant coffee shop, creating joyful customer experiences and inspiring your team.
- Company: Join a dynamic retail environment focused on customer happiness.
- Benefits: Competitive salary, overtime pay, and a fun work atmosphere.
- Why this job: Be the heartbeat of Pausa, making every visit feel like home.
- Qualifications: Passion for people and a knack for customer service.
- Other info: Entry-level role with opportunities for growth and development.
The predicted salary is between 28787 - 28787 £ per year.
Pausa Coach
Salary equivalent of £28,787.20 per year, plus overtime. Pausa Coach: £13.30 rising to £13.84.
You will be the heartbeat of our Pausa coffee shop, the driving force behind our unique and joyful customer experience. You’ll take ownership of the business and set the tone, making sure every visit to our coffee shop feels like a warm welcome home. Whether it’s a regular grabbing their usual or a first-time visitor, you’ll make sure every customer leaves feeling better than when they arrived.
You’ll lead by example, inspiring a culture of genuine care, fast service and joyful interactions with every customer. You’ll empower your colleagues to take pride in every cup they craft, every smile they share, and every moment they create. You know what great looks like and work hard every day to make it happen.
This is a hands‑on, high‑energy role where your leadership will shape the heartbeat of Pausa. You’re passionate about people, obsessed with customer happiness, and ready to lead your team to success. You’ll keep a close eye on what customers love, what they need, and what keeps them coming back. You’ll turn feedback into action, and good days into great ones.
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industry: Retail
#J-18808-Ljbffr
Pausa Coach employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pausa Coach
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Pausa Coach.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've made someone's day better. Being able to share these stories will show your passion for customer happiness during the interview.
✨Tip Number 3
Be ready to demonstrate your leadership style! As a Pausa Coach, you'll inspire your team. Prepare to discuss how you motivate others and create a positive environment in your previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Pausa family and making a difference!
We think you need these skills to ace Pausa Coach
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how much you care about creating joyful experiences for our customers, so share any relevant stories or experiences that highlight this.
Be Authentic: Don’t be afraid to show your personality! We’re looking for someone who can bring warmth and energy to our team, so let your unique voice come through in your application. Authenticity goes a long way in making a great first impression.
Tailor Your Application: Make sure to tailor your application specifically for the Pausa Coach role. Highlight your leadership skills and any experience you have in fast-paced environments. We want to know why you’re the perfect fit for our coffee shop!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Dunelm
✨Know the Coffee Shop Inside Out
Before your interview, make sure you’re familiar with the Pausa coffee shop's menu and values. Understand what makes their customer experience unique and think about how you can contribute to that warm, welcoming atmosphere.
✨Show Your Passion for People
During the interview, express your enthusiasm for customer service and your love for creating joyful interactions. Share specific examples from your past experiences where you’ve gone above and beyond to make someone’s day better.
✨Demonstrate Leadership Skills
Even if you're applying for an entry-level position, it’s important to showcase your leadership potential. Talk about times when you’ve inspired or motivated others, whether in a work setting or through group activities.
✨Be Ready to Turn Feedback into Action
Prepare to discuss how you handle feedback and use it to improve. Think of examples where you’ve taken constructive criticism and turned it into a positive outcome, showing that you’re proactive and committed to growth.
