Stock Assistant - Early Morning in Manchester

Your local store is looking for 16hrs per week Stock Assistant - Early Mornings. Every visit to our store is a chance to make someone’s day - and you’ll be right there to make sure it happens, from the first hello to the final thank you. Our Sales Assistants are the foundation of our stores - a brilliant team at the heart of everything we do. With a focus on creating great experiences, they’re the first to lend a helping hand, always ready to offer support and guidance.

As a delivery specialist, you’ll be one of the first to arrive, and one of the key reasons our stores are ready to welcome customers the moment the doors open. You’ll be hands‑on with deliveries, checking stock, and getting products onto the shop floor. But this isn’t just a backroom role. You’ll also be out front, keeping displays looking their best, updating prices, and making sure everything’s easy to find and ready to go. You’ll be great at juggling tasks and staying organised, keeping our back room running smoothly so that our shop floor can too.

Shift starts between 5am–6am – so everything’s in place before the first customer walks through the door.

What you’ll be doing

• You’ll be customer obsessed – always considering the impact of your actions on the customer experience and striving to deliver joyful experiences in the most effective and thoughtful way.
• You’ll consistently deliver exceptional customer service to support strong CSAT (Customer Satisfaction) scores, ensuring every customer receives a welcoming, helpful, and memorable experience.
• Handling stock and the flow of products, including preparing the deliveries ready to be merchandised on to the shopfloor.
• Breaking down the deliveries, organising product into separate departments and sub‑categories to ensure optimum efficiency when replenishing stock.
• Organising and maintaining good warehouse controls, ensuring a clean and safe working area.
• Preparing totes and pallets ready for salvage collection.

Whilst your focus will be on delivery, you’ll be trained in all aspects of customer‑facing store life, such as:

• Tills – Offering a friendly and efficient checkout experience. You’ll take the time to check everything’s complete and pack fragile items with care, making sure every shopper leaves feeling confident their items will arrive home safely and in perfect condition.
• Shop Floor – Helping shoppers find exactly what they’re looking for - and maybe even something they didn’t know they needed. You’ll offer friendly, knowledgeable support that leaves a lasting impression, building loyalty through genuine service and a real passion for our products and people.
• Hosting – When something isn’t available on the shelves, you’ll step in with confidence, using our iPad systems to place orders for home delivery, making sure no one leaves empty‑handed. You’ll also be trained to deliver our fantastic Made to Measure service, helping create bespoke curtains and blinds tailored to each shopper’s needs.

What we’ll look for in you

• You are customer obsessed - you put customers first in every interaction.
• You’ll enjoy contributing to a welcoming environment that feels like home, for our colleagues and our customers.
• You’ll bring your sociable nature and enthusiasm to a fast‑paced retail environment, where your energy and passion help create lasting impressions and meaningful moments for everyone who visits us.
• You’ll support your colleagues across the store and work together to create a smooth, enjoyable experience for everyone, ensuring everything runs efficiently and with the customer at every step.
• We want people who bring something new to the table - different perspectives, fresh ideas, and a shared love of making our stores feel like home.