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- Tasks: Lead a customer-focused team and enhance service experiences in-store.
- Company: A leading UK retailer with a strong community focus.
- Benefits: Full-time position with an engaging work environment and growth opportunities.
- Why this job: Make a real difference in customer experiences and lead a diverse team.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Dynamic role with a focus on operational excellence.
The predicted salary is between 36000 - 60000 £ per year.
A leading UK retailer is seeking a mid-senior level Store Manager to enhance customer acquisition and service experiences in their Catford store. The ideal candidate will demonstrate strong leadership skills, a passion for customer service, and the ability to coach a diverse team. This full-time position offers an engaging work environment focused on community connections and operational excellence.
Store Coach: Lead a Customer-Obsessed Team in London employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Coach: Lead a Customer-Obsessed Team in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the lookout for a Store Coach role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've successfully coached teams in the past. This will help them see you as the perfect fit for leading a customer-obsessed team.
✨Tip Number 3
Be ready to demonstrate your passion for customer service during interviews. Think about times when you've gone above and beyond for customers and be prepared to share those stories. It’s all about showing that you truly care about enhancing customer experiences!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you nail that interview and land the job. Plus, it shows you’re serious about joining our community-focused team.
We think you need these skills to ace Store Coach: Lead a Customer-Obsessed Team in London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to enhance customer experiences in your previous roles.
Highlight Your Leadership Skills: We want to see how you lead and inspire a team! Use your application to showcase your leadership style and any successful coaching experiences you've had with diverse teams.
Tailor Your Application: Make sure to customise your application to align with the job description. Mention key phrases from the listing, like 'customer-obsessed' and 'operational excellence', to show that you understand what we're looking for.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Dunelm
✨Know the Company Inside Out
Before your interview, make sure you research the retailer thoroughly. Understand their values, mission, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led a team in the past. Think about challenges you've faced and how you motivated your team to overcome them. This will demonstrate your capability as a Store Coach and your passion for customer service.
✨Emphasise Customer Experience
Be ready to discuss your approach to enhancing customer acquisition and service experiences. Share strategies you've implemented in previous roles that improved customer satisfaction and loyalty. This will highlight your alignment with the company's focus on community connections.
✨Ask Thoughtful Questions
Prepare insightful questions to ask at the end of your interview. Inquire about the store's current challenges or future goals. This shows that you're not just interested in the position, but also in contributing to the store's success.
