At a Glance
- Tasks: Deliver exceptional customer service and ensure Click & Collect orders are accurate and ready on time.
- Company: Join a friendly local store that values customer satisfaction and teamwork.
- Benefits: Earn £12.71 per hour, with flexible hours and a supportive work environment.
- Other info: Great opportunity for personal growth and to develop valuable skills.
- Why this job: Make someone's day by providing joyful shopping experiences in a fast-paced setting.
- Qualifications: Customer-focused attitude and ability to thrive in a dynamic retail environment.
The predicted salary is between 12.71 - 12.71 £ per hour.
Your local store is looking for a Sales Assistant - Click & Collect, working 16 hours per week at £12.71 per hour for those aged 18 and over, and £8.00 per hour for those aged 16-17.
Every visit to our store is a chance to make someone’s day, and you’ll be right there to ensure it happens, from the first hello to the final thank you. Our Click & Collect customers expect a service that’s fast, accurate, and fuss-free. They’ve already made their choices - now they’re counting on you to deliver them. You’ll understand the importance of getting it right first time, every time, and take pride in making sure every order is ready to go when it should be.
What you'll be doing:
- You’ll be customer-obsessed – consistently considering the impact of your actions on the customer experience and striving to deliver joyful experiences in the most effective and thoughtful way.
- You’ll be quick and precise, locating products from the shop floor and warehouse, ensuring every item is exactly what the customer ordered.
- You’ll work quickly but carefully, delivering on our time promises.
- You’ll be using handheld devices, mobile printers, and sales systems to manage orders, print labels, and keep everything ticking along.
- You’ll be organised, keeping our back of house storage area neat and tidy, ensuring orders are easy to find and ready to go.
- You’ll make every customer experience joyful – being the friendly face that greets them warmly and ensures they leave happy.
- You’ll take in daily courier drops, check everything has arrived safely, and get parcels ready for collection.
- You’ll be trained in all aspects of customer-facing store life, such as:
- Tills: Offering a friendly and efficient checkout experience, checking everything’s complete and packing fragile items with care.
- Shop Floor: Helping shoppers find exactly what they’re looking for and offering friendly, knowledgeable support.
- Hosting: Using our iPad systems to place orders for home delivery when something isn’t available on the shelves.
- Stock & Delivery: Taking in deliveries, checking stock, and replenishing the shop floor while keeping displays looking their best.
What we'll look for in you:
- You are customer obsessed - putting customers first in every interaction.
- You’ll enjoy contributing to a welcoming environment that feels like home for our colleagues and customers.
- You’ll bring your sociable nature and enthusiasm to a fast-paced retail environment.
- You’ll support your colleagues across the store to create a smooth, enjoyable experience for everyone.
- You’ll be tech savvy and enjoy getting up to speed with the systems we use in-store.
- You’ll be organised – maintaining a clean and efficient back of store department.
- You’ll enjoy multi-tasking in a fast-paced environment.
Sales Assistant - Click & Collect in Lincoln employer: Dunelm
As a Visual Merchandiser with us, you'll thrive in a dynamic and supportive work environment that values creativity and teamwork. We offer competitive pay, flexible scheduling, and opportunities for professional growth, ensuring you can develop your skills while contributing to an inspiring shopping experience for our customers. Join us in a location that prioritises a customer-first approach, where your attention to detail will shine and make a real impact on store performance.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Click & Collect in Lincoln
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Dunelm, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant - Click & Collect in Lincoln
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Dunelm that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Dunelm will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Dunelm and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Dunelm
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Dunelm, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Dunelm!
