At a Glance
- Tasks: Create customer-friendly store layouts and merchandising solutions that boost sales.
- Company: Join a dynamic retail team in Leicester focused on innovative shopping experiences.
- Benefits: Competitive salary, career growth opportunities, and a collaborative work environment.
- Other info: Embrace a proactive mindset and thrive in a fast-paced, innovative environment.
- Why this job: Make a real impact on customer experiences while working with industry trends.
- Qualifications: Experience in retail operations, strong analytical skills, and proficiency in planning tools.
The predicted salary is between 29700 - 36300 £ per year.
- Overview
- We are recruiting for a
- Micro Space Planner based in
Leicester , who will play a key role within the Store Experience team, responsible for delivering seasonal Merchandising Events (MEs), weekly campaigns, attacks, and Special Buys across our store estate.
This role is focused on creating customer-centric planograms and merchandising solutions that are easy to shop, simple to replenish, and deliver strong commercial performance.
Working within the Store Experience team, the Micro Space Planner will collaborate closely with Commercial, Store Operations, POS, Insights & Analytics, and other key stakeholders to ensure store layouts, planograms, signage, and space allocation support a seamless and consistent customer experience.
The role also requires an awareness of industry trends, competitor activity, and retail innovation to help shape best-in-class store execution.
A key focus of the role is developing flexible space and merchandising solutions that maximise sales opportunities across different store formats.
Through data-led analysis and cross-functional collaboration, the Micro Space Planner will support commercial strategy, improve sales productivity, and contribute to the delivery of Brilliant Store initiatives, helping drive store growth and enhance the customer experience.
- What you’ll be doing
- Experience in retail operational background, or a similar role within a fast-paced retail environment.
- Strong analytical skills, with the ability to interpret data and insights to optimise space allocation, improve sales productivity, and support commercial decision-making.
- Proficiency in Excel, Power Point, Word, and space planning tools, with the ability to produce accurate and effective planograms.
- Excellent communication and presentation skills, with the confidence to present recommendations and updates to stakeholders at all levels, including senior leaders.
- Strong relationship-building skills with the ability to develop and leverage networks across the business to influence stakeholders, drive collaboration, and achieve shared objectives.
- A collaborative approach, with experience working cross-functionally to balance operational requirements, commercial priorities, and customer needs.
- Resilience and adaptability, with the ability to navigate differing viewpoints and priorities while maintaining focus on delivering results.
- A customer-first mindset, with a passion for creating simple, engaging, and seamless shopping experiences.
- Commercial awareness and a strong understanding of how merchandising, space planning, and store execution contribute to sales performance.
- Curiosity and a keen interest in retail trends, competitor activity, and industry developments, using insights to identify opportunities and drive continuous improvement.
- Excellent self-awareness and a growth mindset, actively seeking feedback to build on strengths and support ongoing development.
- A proactive and positive attitude, demonstrating ownership, accountability, and a willingness to challenge the status quo to improve outcomes.
- Strong influencing and problem-solving skills, with the ability to make balanced decisions that deliver value for customers, colleagues, and the business.
- An innovative approach to developing flexible merchandising solutions that work effectively across a variety of store formats and customer missions.
- What we’ll look for in you
- Experience in space planning, merchandising, retail operations, or a similar retail environment, with an understanding of how store layouts and planograms drive customer experience and commercial performance.
- Strong analytical skills, with the ability to use data and insights to optimise space, improve sales productivity, and support decision-making.
- Proficiency in Excel, Power Point, Word, and space planning tools, with the ability to create accurate and effective planograms.
- Excellent communication, presentation, and stakeholder management skills, with the confidence to influence and collaborate across teams and present to senior leaders.
- A resilient and adaptable approach, with the ability to navigate competing priorities and build alignment across multiple business functions.
- A customer-focused and commercially minded outlook, always balancing customer needs, operational practicality, and objectives
- A proactive and curious mindset, with a passion for retail, awareness of industry trends and competitor activity, and a commitment to continuous improvement and personal development.
- #J-18808-Ljbffr
Micro Space Planner in Leicester employer: Dunelm
As a Visual Merchandiser with us, you'll thrive in a dynamic and supportive work environment that values creativity and teamwork. We offer competitive pay, flexible scheduling, and opportunities for professional growth, ensuring you can develop your skills while contributing to an inspiring shopping experience for our customers. Join us in a location that prioritises a customer-first approach, where your attention to detail will shine and make a real impact on store performance.
StudySmarter Expert Advice🤫
We think this is how you could land Micro Space Planner in Leicester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Dunelm, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Dunelm!
We think you need these skills to ace Micro Space Planner in Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Dunelm, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Dunelm and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Dunelm that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Dunelm
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
