Dunelm is seeking a Head of Customer Insight to lead the new Customer Insight function for a £2bn omnichannel retail business. Working closely with the Chief Customer Officer, you will lead a team of customer analysts and research professionals, combining quantitative and qualitative insight to identify customer needs, emerging trends, growth opportunities and risks.
You will act as the voice of the customer across the organisation, ensuring that customer understanding is embedded into strategy,
#J-18808-LjbffrHead of Customer Insight & Strategy in Leicester employer: Dunelm
As a Visual Merchandiser with us, you'll thrive in a dynamic and supportive work environment that values creativity and teamwork. We offer competitive pay, flexible scheduling, and opportunities for professional growth, ensuring you can develop your skills while contributing to an inspiring shopping experience for our customers. Join us in a location that prioritises a customer-first approach, where your attention to detail will shine and make a real impact on store performance.
