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For Companies At a Glance
- Tasks: Lead a dynamic team to drive sales and enhance customer experiences.
- Company: Join a vibrant retail team focused on customer satisfaction.
- Benefits: Flexible working hours, competitive pay, and a supportive work culture.
- Why this job: Make a real impact by creating a positive shopping environment for customers.
- Qualifications: Previous management experience in retail and a passion for teamwork.
- Other info: Opportunity for career growth in a fast-paced retail setting.
The predicted salary is between 28800 - 43200 £ per year.
Find your happy place: Our colleagues are our foundations; a wonderful team of people at the heart of our stores. With customer focus the number one priority, our Sales Assistants and Management teams are the first point of call for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression.
What you'll be doing:
- Trading the store to ensure strong sales growth through the completion of key weekly activities such as merchandising the store and ensuring campaigns are completed within timescales provided.
- Ensuring customers have a great shopping experience through product recovery and updated POS and pricing.
- Engrain stock routines into all colleagues to ensure high stock integrity and warehouse procedures.
- Lead by example and create an excellent culture and working environment for your team through great colleague engagement.
- Manage a team of around 30 colleagues and direct line management of 3 Team Leaders who all oversee certain instore departments/areas.
- Assist the Store Coach day-to-day and take full responsibility for all aspects of running a successful store in their absence.
What we'll look for in you:
- Previous management experience, preferably in a retail environment where you’ve needed to be commercially driven and taken a hands-on approach in day to day activity.
- Part time working days can be flexible but ideally working on Monday, Friday and Saturday or Sunday.
- Demonstrate a proven background in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards.
- A passion for stock management.
- A passion for delighting your customers by ensuring an unrivalled shopping experience.
- A team-orientated person, able to communicate effectively and build high performing and highly engaged teams.
Deputy Manager in Kingston upon Thames employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Kingston upon Thames
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the store's values and how they treat their team. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Since customer focus is key, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your passion for creating great shopping experiences.
✨Tip Number 3
Show off your leadership skills! As a Deputy Manager, you'll be managing a team, so prepare to discuss your management style and how you've successfully led teams in the past. Highlight any achievements in developing business performance or exceeding KPIs.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple way to stand out and reinforce your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Deputy Manager in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for retail and customer service shine through in your application. We want to see how much you care about creating a fantastic shopping experience for customers!
Tailor Your CV: Make sure your CV highlights your management experience and any achievements in driving sales or improving store standards. We love seeing specific examples that demonstrate your skills!
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate why you're the perfect fit for the Deputy Manager role without any fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Dunelm
✨Know Your Store Inside Out
Before the interview, make sure you familiarise yourself with the store's layout, products, and current promotions. This shows your genuine interest in the role and helps you discuss how you can enhance customer experience and drive sales growth.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight specific situations where you led by example, engaged your team, and improved performance. This will demonstrate your capability to manage a team of around 30 colleagues effectively.
✨Emphasise Customer Focus
Be ready to discuss your approach to ensuring customers have a great shopping experience. Share stories that illustrate your passion for customer service and how you've gone above and beyond to delight customers in previous roles.
✨Discuss Stock Management Passionately
Since stock management is crucial for this role, prepare to talk about your experience with stock routines and maintaining high stock integrity. Show enthusiasm for how effective stock management contributes to overall business performance and customer satisfaction.
