Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant coffee shop, ensuring every customer feels at home and valued.
- Company: Join a dynamic team at Pausa, where customer happiness is our priority.
- Benefits: Competitive pay, overtime opportunities, and a fun work environment.
- Why this job: Be the heartbeat of our coffee shop and inspire joy in every interaction.
- Qualifications: Passion for people, leadership skills, and a love for great coffee.
- Other info: High-energy role with opportunities for personal and professional growth.
The predicted salary is between 24206 - 25188 £ per year.
Overview: Pausa Coach: £13.30 rising to £13.84 per hour. Starting salary equivalent of £24,206 rising to £25,188.80 per year, plus overtime.
You will be the heartbeat of our Pausa coffee shop, the driving force behind our unique and joyful customer experience. You’ll take ownership of the business and set the tone, making sure every visit to our coffee shop feels like a warm welcome home. Whether it’s a regular grabbing their usual or a first‑time visitor, you’ll make sure every customer leaves feeling better than when they arrived.
You’ll lead by example, inspiring a culture of genuine care, fast service and joyful interactions with every customer. You’ll empower your colleagues to take pride in every cup they craft, every smile they share, and every moment they create. You know what great looks like and work hard every day to make it happen.
This is a hands‑on, high‑energy role where your leadership will shape the heartbeat of Pausa. You’re passionate about people, obsessed with customer happiness, and ready to lead your team to success. You’ll keep a close eye on what customers love, what they need, and what keeps them coming back. You’ll turn feedback into action, and good days into great ones.
Coffee Shop Supervisor in Kidderminster employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Shop Supervisor in Kidderminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as the heartbeat of their coffee shop.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've made a customer's day better. Being able to share these stories will show that you're passionate about creating joyful interactions.
✨Tip Number 3
Show your leadership style! Be ready to discuss how you inspire and empower your team. Share specific instances where you've led by example and created a positive work environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Pausa family and making every visit feel like home.
We think you need these skills to ace Coffee Shop Supervisor in Kidderminster
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let us feel your love for coffee and customer service. Share any experiences that highlight your enthusiasm for creating a welcoming atmosphere in a coffee shop.
Highlight Leadership Skills: We want to see how you lead by example! Include examples of how you've inspired your team or improved customer experiences in previous roles. This will show us you're ready to be the heartbeat of our Pausa coffee shop.
Be Personable and Authentic: Your application should reflect your personality. Use a friendly tone and be yourself! We value genuine care and joyful interactions, so let that shine through in your writing.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dunelm
✨Know Your Coffee
Make sure you brush up on your coffee knowledge! Understand the different types of coffee, brewing methods, and what makes a great customer experience. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've led a team in the past. Think about times when you inspired your colleagues or improved customer service. Be ready to discuss how you can create a joyful atmosphere in the coffee shop.
✨Customer-Centric Mindset
Demonstrate your obsession with customer happiness. Share stories where you turned a negative experience into a positive one or how you’ve gone above and beyond for customers. This will highlight your commitment to making every visit special.
✨Feedback is Key
Be prepared to talk about how you handle feedback, both from customers and your team. Discuss how you’ve used feedback to improve service or products in the past. This shows that you’re proactive and willing to adapt for the better.
