At a Glance
- Tasks: Deliver exceptional customer service and ensure Click & Collect orders are ready on time.
- Company: Join a friendly local store that values customer satisfaction.
- Benefits: Earn £12.79 per hour, with flexible hours and a supportive team.
- Other info: Great opportunity for career growth in a dynamic retail setting.
- Why this job: Make someone's day by providing joyful shopping experiences.
- Qualifications: Customer-focused attitude and ability to thrive in a fast-paced environment.
The predicted salary is between 12.79 - 12.79 £ per hour.
Your local store is looking for a Sales Assistant - Click & Collect, working 16 hours per week.
Every visit to our store is a chance to make someone's day - and you'll be right there to make sure it happens, from the first hello to the final thank you. Our Click & Collect customers expect a service that's fast, accurate, and fuss-free. They've already made their choices - now they're counting on you to deliver them. You'll understand the importance of getting it right first time, every time, and take pride in making sure every order is ready to go when it should be.
What you'll be doing:
- You'll be customer-obsessed - consistently considering the impact of your actions on the customer experience and striving to deliver joyful experiences in the most effective and thoughtful way.
- You'll be quick and precise, locating products from the shop floor and warehouse, ensuring every item is exactly what the customer ordered.
- You'll work quickly but carefully, delivering on our time promises.
- You'll be using handheld devices, mobile printers, and sales systems to manage orders, print labels, and keep everything ticking along. We'll train you up so you feel confident and capable.
- You'll be organised, keeping our back of house storage area neat and tidy, making sure orders are easy to find and ready to go.
- You'll make every customer experience joyful - being the friendly face that greets them warmly and ensures they leave happy.
- You'll take in daily courier drops, check everything has arrived safely, and get parcels ready for collection.
Whilst your focus may be on one or more of these areas, you'll be trained in all aspects of customer-facing store life, such as:
- Tills: Offering a friendly and efficient checkout experience, checking everything's complete and packing fragile items with care.
- Shop Floor: Helping shoppers find exactly what they're looking for and offering friendly, knowledgeable support.
- Hosting: Using our iPad systems to place orders for home delivery and delivering our fantastic Made to Measure service.
- Stock & Delivery: Taking in deliveries, checking stock, replenishing the shop floor, and keeping displays looking their best.
What we'll look for in you:
- You are customer obsessed - putting customers first in every interaction.
- You enjoy contributing to a welcoming environment that feels like home for colleagues and customers.
- You bring your sociable nature and enthusiasm to a fast-paced retail environment.
- You support your colleagues across the store to create a smooth, enjoyable experience for everyone.
- You are tech savvy and enjoy getting up to speed with the systems we use in-store.
- You are organised - maintaining a clean and efficient back of store department.
- You enjoy multi-tasking in a fast-paced environment.
Sales Assistant - Click & Collect in Kettering employer: Dunelm
As a Visual Merchandiser with us, you'll thrive in a dynamic and supportive work environment that values creativity and teamwork. We offer competitive pay, flexible scheduling, and opportunities for professional growth, ensuring you can develop your skills while contributing to an inspiring shopping experience for our customers. Join us in a location that prioritises a customer-first approach, where your attention to detail will shine and make a real impact on store performance.
