At a Glance
- Tasks: Deliver exceptional customer service at self-service tills and ensure smooth transactions.
- Company: Join a friendly local store that values teamwork and customer satisfaction.
- Benefits: Earn £8-£12.71 per hour, flexible hours, and gain valuable retail experience.
- Other info: Great opportunity to develop skills in a dynamic retail environment.
- Why this job: Be the friendly face that makes shopping enjoyable for customers every day.
- Qualifications: No prior experience needed, just a passion for helping others and a positive attitude.
The predicted salary is between 25000 - 30000 € per year.
Your local store is looking for 20 hrs per week Sales Assistant - Self Service Tills. Every visit to our store is a chance to make someone’s day - and you’ll be right there to make sure it happens, from the first hello to the final thank you. Our Sales Assistants are the foundation of our stores - a brilliant team at the heart of everything we do. With a focus on creating great experiences, they’re the first to lend a helping hand, always ready to offer support and guidance.
Whether it’s finding the perfect item or offering a little inspiration, they make sure every customer leaves with exactly what they came for, and a lasting impression that brings them back time and time again. As a self‑service till specialist, you’ll be right where the action is, supporting customers at one of the most important parts of their shopping journey. Whether someone’s in a hurry, looking for a bit of help, or just wants a friendly face nearby, you’ll be there to make sure everything runs smoothly.
You’ll be confident using our tech, quick to solve any hiccups, and always ready to step in with a smile. You’ll keep an eye on multiple tills at once, making sure no customer feels unseen or stuck. It’s all about creating a checkout experience that’s fast, friendly, and fuss‑free. Because when the last thing a customer sees is great service, it’s the first thing they remember.
What you’ll be doing:
- You’ll be customer obsessed – always considering the impact of your actions on the customer experience and striving to deliver joyful experiences in the most effective and thoughtful way.
- You’ll consistently deliver exceptional customer service to support strong CSAT (Customer Satisfaction) scores, ensuring every customer receives a welcoming, helpful, and memorable experience.
- Serving our customers at checkouts across different types of tills, handling in‑store purchases, as well as in‑store and online returns.
- Overseeing multiple self‑service tills and supporting when required, ensuring all items are scanned correctly and maintaining the cleanliness and functionality of tills.
Sales Assistant - Self Service Tills in Kent employer: Dunelm
Join our vibrant team as a Sales Assistant at our local store, where every day is an opportunity to create memorable experiences for our customers. We pride ourselves on fostering a supportive work culture that values teamwork and personal growth, offering flexible hours and competitive pay. With a focus on employee development and a commitment to exceptional service, you'll find a rewarding environment that encourages you to shine and make a real difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Self Service Tills in Kent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer at the self-service tills. Role-play with a friend or family member to get comfortable with handling different situations.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and approachable. A friendly appearance can go a long way in making a great first impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the tools we use every day in-store.
We think you need these skills to ace Sales Assistant - Self Service Tills in Kent
Some tips for your application 🫡
Show Your Customer Obsession:When writing your application, make sure to highlight your passion for customer service. We want to see how you’ve gone the extra mile to create joyful experiences for customers in the past.
Be Specific About Your Skills:Mention any experience you have with self-service tills or similar tech. We love candidates who can confidently handle multiple tasks and keep everything running smoothly, so don’t hold back!
Keep It Friendly and Professional:Your application should reflect the friendly vibe we aim for in our stores. Use a warm tone while keeping it professional – we’re looking for someone who can bring a smile to our customers’ faces.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get you on board to join our brilliant team!
How to prepare for a job interview at Dunelm
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Sales Assistant at self-service tills entails. Familiarise yourself with the responsibilities mentioned in the job description, like providing exceptional customer service and handling multiple tills. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about creating great customer experiences, be ready to share examples from your past where you've gone above and beyond for customers. Think of specific situations where you made someone's day better, as this will demonstrate your customer obsession and ability to handle various scenarios.
✨Practice Tech Savviness
As a self-service till specialist, you'll need to be comfortable with technology. Brush up on any relevant tech skills or experiences you have, and be prepared to discuss how you would handle common issues that might arise at the tills. Showing that you're quick to solve problems will impress your interviewers.
✨Bring a Positive Attitude
A friendly face can make all the difference in retail! During your interview, let your personality shine through. Smile, maintain eye contact, and engage with your interviewers. They’ll be looking for someone who can bring positivity to the team and create a welcoming atmosphere for customers.
