At a Glance
- Tasks: Serve delicious coffee and food while creating joyful customer experiences.
- Company: Join a thriving coffee shop team that values connection and community.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Other info: Opportunity to bring your unique perspective and ideas to our vibrant team.
- Why this job: Be at the heart of making someone's day better with every cup.
- Qualifications: Customer-focused, team player with a passion for service.
The predicted salary is between 12400 - 13200 £ per year.
Your local store is looking for a minimum of 16 hours per week Barista/Coffee Shop Assistant. From the first coffee poured to the final smile shared, every moment in Pausa is a chance to brighten someone’s day - and you’ll be right at the centre of it all. Our coffee shops, affectionately titled Pausa, are positively thriving and it is our Coffee Shop Assistants that are at the very heart of their success. You’ll take pride in every cup you pour, build expert knowledge of our product range and meaningfully connect with our customers. Whether it’s a regular grabbing their usual or a first-time visitor, you’ll make sure every customer leaves feeling better than when they arrived. It’s a busy, hands-on role that takes energy, focus and a fair bit of graft.
What you'll be doing:
- Whilst meeting high standards for Health and Safety and Food Hygiene, our Coffee Shop Assistants function as part of a tight-knit team, working well under pressure and excelling in product knowledge to deliver an exceptional experience for our customers.
- Be customer obsessed – consistently consider the impact of your actions on the customer experience, and strive to deliver joyful experiences in the most effective and thoughtful way.
- Serving hot and cold beverages that delight our customers.
- Dishing up our delicious savoury and sweet food items, ensuring presentation sparks joy.
- Ensuring all cooked food is nice and hot so they can be enjoyed as intended.
- Keeping the restaurant tables clear and sanitised as promptly as possible to maintain our customers' high expectations.
- Providing an exceptional standard of cleanliness throughout the kitchen, service area and restaurant.
- Consistently deliver exceptional customer service to support strong CSAT (Customer Satisfaction) scores, ensuring every customer receives a welcoming, helpful, and memorable experience.
As part of this role, you will be working and in contact with a variety of different ingredients including dairy, nuts, and meat products including pork.
What we'll look for in you:
- You are customer obsessed - you put customers first in every interaction.
- You’re flexible, able to work across the weekends and evenings.
- You have previous experience working closely with a team and you’ll ideally have prior work experience in a similar environment.
- You are a friendly, hard-working individual who loves to provide a joyful customer dining experience.
- You are a team player who never fails to contribute and loves the satisfaction of a job well done and a smile on our customers' faces.
We’re not after a carbon copy of anyone else. We want people who bring something new to the table - different perspectives, fresh ideas, and a shared love of making our stores feel like home.
Barista/Coffee Shop Assistant in Hastings employer: Dunelm
At Pausa, we pride ourselves on creating a vibrant and supportive work environment where every Barista/Coffee Shop Assistant plays a crucial role in delivering exceptional customer experiences. With flexible hours, competitive pay, and opportunities for personal growth, our team members are encouraged to bring their unique perspectives and ideas to the table, making each day rewarding and enjoyable. Join us in a bustling atmosphere where your contributions truly matter, and together, we can brighten every customer's day.
StudySmarter Expert Advice🤫
We think this is how you could land Barista/Coffee Shop Assistant in Hastings
✨Tip Number 1
Get to know the coffee shop vibe! Visit the store before applying, grab a drink, and chat with the staff. This will give you a feel for the atmosphere and help you connect with the team during your interview.
✨Tip Number 2
Show off your customer obsession! During interviews, share specific examples of how you've gone above and beyond for customers in the past. We love hearing about those moments that made someone's day!
✨Tip Number 3
Be ready to demonstrate your teamwork skills. Think of times when you’ve worked closely with others under pressure. We want to see how you contribute to a positive team environment, especially in a busy coffee shop setting.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our Pausa family. Let’s brew some magic together!
We think you need these skills to ace Barista/Coffee Shop Assistant in Hastings
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let us know why you love coffee and what it means to you. Share any experiences you've had that highlight your enthusiasm for the beverage and customer service.
Highlight Teamwork Skills:We’re all about working together at Pausa, so make sure to mention any previous team experiences. Talk about how you’ve contributed to a team’s success and how you handle busy situations with your mates.
Be Customer Obsessed:In your application, emphasise your commitment to providing exceptional customer service. Share examples of how you've gone above and beyond to ensure customers leave with a smile on their face.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Dunelm
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee, brewing methods, and the menu items. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you made their experience memorable, as this role is all about creating joyful moments for customers.
✨Teamwork is Key
Be ready to discuss your experience working in a team. Share specific instances where you collaborated effectively with others, especially in high-pressure situations, as this is crucial in a busy coffee shop environment.
✨Bring Your Personality
Don’t be afraid to let your personality shine through during the interview. The company values unique perspectives, so share what makes you different and how you can contribute to making the coffee shop feel like home.
