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- Tasks: Lead a dynamic team, manage stock processes, and ensure an amazing shopping experience.
- Company: Join the vibrant Dunelm team in Farnborough, where colleagues are at the heart of everything.
- Benefits: Flexible working hours, competitive pay, and a supportive team environment.
- Why this job: Make a real impact by driving sales and creating a positive atmosphere for customers.
- Qualifications: Previous management experience in retail and a passion for customer service.
- Other info: Opportunity to develop your leadership skills in a fast-paced retail environment.
The predicted salary is between 28800 - 43200 £ per year.
We have a fantastic opportunity to join as Deputy Manager to work in our Farnborough Dunelm store. As a Coach, you will be looking after all stock processes and commercial activities in the store you are based in but also deputise for the Store Manager (Store Coach) in their absence.
Our colleagues are our foundations; a wonderful team of people at the heart of our stores. With customer focus the number one priority, our Sales Assistants and Management teams are the first point of call for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression.
As a Deputy Store Coach, you will be responsible for commercially driving the store forward through strong stock controls and product availability, planning and execution of campaigns and most importantly, ensuring our customers receive an amazing shopping experience.
What you'll be doing:
- Trading the store to ensure strong sales growth through the completion of key weekly activities such as merchandising the store and ensuring campaigns are completed within timescales provided.
- Ensuring customers have a great shopping experience through product recovery and updated POS and pricing.
- Engrain stock routines into all colleagues to ensure high stock integrity and warehouse procedures.
- Lead by example and create an excellent culture and working environment for your team through great colleague engagement.
- Manage a team of around 30 colleagues and direct line management of 3 Team Leaders who all oversee certain instore departments/areas.
- Assist the Store Coach day-to-day and take full responsibility for all aspects of running a successful store in their absence.
What we'll look for in you:
- Previous management experience, preferably in a retail environment where you’ve needed to be commercially driven and taken a hands-on approach in day-to-day activity.
- Part-time working days can be flexible but ideally working on Monday, Friday and Saturday or Sunday.
- Demonstrate a proven background in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards.
- A passion for stock management.
- A passion for delighting your customers by ensuring an unrivalled shopping experience.
- A team-orientated person, able to communicate effectively and build high performing and highly engaged teams.
Deputy Store Manager in Farnborough employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager in Farnborough
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing their website and social media. This will help you understand their values and how you can fit in as a Deputy Store Manager.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous management experience and how it relates to driving sales and enhancing customer experiences. We want to hear how you’ve made a difference in past roles.
✨Tip Number 3
Show off your team spirit! As a Deputy Store Manager, you’ll be leading a team of around 30 colleagues. Share examples of how you’ve engaged and motivated teams in the past to create a positive working environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Deputy Store Manager in Farnborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Deputy Store Manager role. Highlight your management experience and any retail achievements that show you can drive sales and enhance customer experiences.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about retail and how your previous roles have prepared you for this position. Be sure to mention your hands-on approach and team leadership skills.
Showcase Your Customer Focus: Since customer satisfaction is key, include examples of how you've gone above and beyond to ensure customers leave happy. This could be through excellent service or innovative solutions to improve their shopping experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dunelm
✨Know Your Stock Inside Out
As a Deputy Store Manager, you'll need to demonstrate your passion for stock management. Familiarise yourself with the store's stock processes and be ready to discuss how you would ensure high stock integrity. Bring examples of how you've successfully managed stock in previous roles.
✨Showcase Your Leadership Skills
You'll be managing a team of around 30 colleagues, so it's crucial to highlight your previous management experience. Prepare to share specific instances where you've led a team effectively, created a positive culture, and engaged your colleagues to achieve store goals.
✨Customer Experience is Key
With customer focus being a top priority, think about how you can enhance the shopping experience. Be ready to discuss strategies you've implemented in the past to delight customers and ensure they leave with a positive impression.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to drive sales growth. Think of examples where you've successfully completed merchandising tasks or executed campaigns under tight deadlines, and be prepared to explain your thought process.
