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For Companies At a Glance
- Tasks: Ensure smooth deliveries, manage stock, and support customers and colleagues.
- Company: Dunelm, a vibrant homeware retailer focused on creating joy.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Why this job: Be the friendly face behind the scenes and make a real impact.
- Qualifications: Team player with strong communication skills and a proactive attitude.
- Other info: Join a dynamic team in a fast-paced retail environment.
Overview
Pay – £7.55 – £12.21 per hour.
At Dunelm, we’re all about creating joy in the home. As a Delivery Controller, you’ll play a key role in ensuring our deliveries run smoothly, our stock is well-managed, and our customers and colleagues feel supported. You’ll be the friendly face behind the scenes, helping to maintain high standards in our warehouse and ensuring stock is ready to hit the shop floor.
16-17 £7.55
18+ £12.21
What you\’ll be doing
- Goods Receipting & Stock Integrity: Organise and process deliveries with precision using HHT and Athena systems.
- Teamwork & Communication: Attend daily delivery huddles to align with your team and understand your role; Use delivery equipment safely and in line with company policies.
- Sustainability & Compliance: Manage salvage and recycling processes to reduce waste and improve sustainability; Maintain inventory of warehouse essentials like bailer wire and waste bags; Stay up to date with Thrive training for policies, procedures, and compliance.
- Efficiency & Organisation: Break down deliveries in a tidy and strategic way to support merchandising; Prepare and process shrinkage and IBTs with duty manager authorisation; Keep the warehouse and yard clean, safe, and well-organised.
What we\’ll look for in you
- A team player who thrives in a fast-paced environment.
- Someone who’s organised, proactive, and eager to learn.
- Strong communication skills and a customer-first mindset.
- Willingness to rotate roles and grow your knowledge across the store.
Our Dunelm colleagues work together to support and encourage each other in order to help create a fantastic work environment that feels like home. So, we would like you to feel confident and empowered in your role, be sociable and excited at the prospect of working in an ever-growing retail environment and provide memorable customer experiences.
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Delivery Controller employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Controller
✨Tip Number 1
Get to know the company culture! Before your interview, check out Dunelm's social media and website to see what they're all about. This will help you connect with their values and show you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Delivery Controller, you'll need to work closely with your team and delivery drivers. Try role-playing common scenarios with a friend to boost your confidence and get comfortable with the lingo.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've collaborated in past roles. Highlighting your ability to support colleagues and maintain smooth operations will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Dunelm family!
We think you need these skills to ace Delivery Controller
Some tips for your application 🫡
Show Your Team Spirit: We want to see that you're a team player! In your application, highlight any experiences where you've worked closely with others, especially in fast-paced environments. This will show us you can thrive in our collaborative culture.
Be Organised and Proactive: Make sure to mention your organisational skills and any proactive steps you've taken in previous roles. We love candidates who can manage stock efficiently and keep things running smoothly, just like we do at Dunelm!
Communicate Clearly: Strong communication is key for the Delivery Controller role. Use your application to demonstrate how you've effectively communicated with colleagues or customers in the past. This will help us see your customer-first mindset in action.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Dunelm family!
How to prepare for a job interview at Dunelm
✨Know the Role Inside Out
Before your interview, make sure you understand what a Delivery Controller does at Dunelm. Familiarise yourself with the key responsibilities like goods receipting, stock integrity, and teamwork. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Team Spirit
Dunelm values teamwork, so be ready to share examples of how you've worked effectively in a team before. Think about times when you supported colleagues or communicated well to solve problems. This will demonstrate that you can thrive in their fast-paced environment.
✨Highlight Your Organisational Skills
As a Delivery Controller, being organised is crucial. Prepare to discuss how you manage tasks and keep things tidy and efficient. You might want to mention any systems or methods you use to stay on top of deliveries and stock management.
✨Emphasise Your Customer-First Mindset
Dunelm is all about creating joy for customers, so be prepared to talk about how you prioritise customer satisfaction. Share experiences where you went above and beyond to ensure a positive experience, showing that you align with their values.
