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- Tasks: Serve delicious coffee and food while creating joyful customer experiences.
- Company: Join a thriving coffee shop team that values connection and positivity.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Other info: Opportunity to bring your unique perspective and ideas to our vibrant team.
- Why this job: Be at the heart of making someone's day better with every cup.
- Qualifications: Customer-focused, team player with a passion for service.
Your local store is looking for a minimum of 20 hours per week Barista/Coffee Shop Assistant. From the first coffee poured to the final smile shared, every moment in Pausa is a chance to brighten someone’s day - and you’ll be right at the centre of it all. Our coffee shops, affectionately titled Pausa, are positively thriving and it is our Coffee Shop Assistants that are at the very heart of their success. You’ll take pride in every cup you pour, build expert knowledge of our product range and meaningfully connect with our customers. Whether it’s a regular grabbing their usual or a first-time visitor, you’ll make sure every customer leaves feeling better than when they arrived. It’s a busy, hands-on role that takes energy, focus and a fair bit of graft.
What you’ll be doing:
- Whilst meeting high standards for Health and Safety and Food Hygiene, our Coffee Shop Assistants function as part of a tight-knit team, working well under pressure and excelling in product knowledge to deliver an exceptional experience for our customers.
- Be customer obsessed – consistently consider the impact of your actions on the customer experience, and strive to deliver joyful experiences in the most effective and thoughtful way.
- Serving hot and cold beverages that delight our customers.
- Dishing up our delicious savoury and sweet food items, ensuring presentation sparks joy.
- Ensuring all cooked food is nice and hot so they can be enjoyed as intended.
- Keeping the restaurant tables clear and sanitised as promptly as possible to maintain our customers' high expectations.
- Providing an exceptional standard of cleanliness throughout the kitchen, service area and restaurant.
- Consistently deliver exceptional customer service to support strong CSAT (Customer Satisfaction) scores, ensuring every customer receives a welcoming, helpful, and memorable experience.
As part of this role, you will be working and in contact with a variety of different ingredients including dairy, nuts, and meat products including pork.
What we’ll look for in you:
- You are customer obsessed - you put customers first in every interaction.
- You’re flexible, able to work across the weekends and evenings.
- You have previous experience working closely with a team and you’ll ideally have prior work experience in a similar environment.
- You are a friendly, hard-working individual who loves to provide a joyful customer dining experience.
- You are a team player who never fails to contribute and loves the satisfaction of a job well done and a smile on our customers' faces.
We’re not after a carbon copy of anyone else. We want people who bring something new to the table - different perspectives, fresh ideas, and a shared love of making our stores feel like home.
Barista/Coffee Shop Assistant in Chichester employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista/Coffee Shop Assistant in Chichester
✨Tip Number 1
Get to know the coffee shop vibe! Visit the store before applying, grab a coffee, and chat with the staff. This will give you a feel for the atmosphere and help you connect with the team during your interview.
✨Tip Number 2
Show off your customer obsession! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you truly understand the importance of creating joyful experiences.
✨Tip Number 3
Be ready to showcase your teamwork skills! Prepare to discuss how you've collaborated with others in previous roles. Highlighting your ability to work well under pressure will make you stand out as a great fit for our tight-knit team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our Pausa family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Barista/Coffee Shop Assistant in Chichester
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share any experiences you've had in coffee shops or how you enjoy making someone's day with a great cup of coffee.
Highlight Your Customer Service Skills: We want to know how you connect with customers! Use examples from your past roles to show us how you’ve gone above and beyond to create joyful experiences for others.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for unique individuals who can bring fresh ideas to our team, so show us what makes you, you!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to see your details and get you on board to join our thriving Pausa family!
How to prepare for a job interview at Dunelm
✨Know Your Coffee
Before the interview, brush up on your coffee knowledge! Familiarise yourself with different types of coffee beans, brewing methods, and the menu items. This will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you handled difficult situations or created memorable experiences. This is key for a role that’s all about customer satisfaction!
✨Teamwork is Key
Since this role involves working closely with a team, think of instances where you collaborated effectively. Be ready to discuss how you contribute to a positive team environment and support your colleagues during busy times.
✨Bring Your Personality
Don’t be afraid to let your personality shine through! The company values fresh ideas and different perspectives, so be yourself. Share what makes you unique and how you can bring joy to customers and the team alike.