Dunelm is seeking a hands-on Pausa Coach in Cambridge to lead our Pausa coffee shop team. You will own the customer experience and set a welcoming tone, guiding colleagues to deliver warm, consistent service across all visits.
The role is 35 hours per week with an hourly rate of £13.85–£14.41 and overtime opportunities. You’ll drive joy in every cup, coach teams to perform, and keep customers returning for their favourites.
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Cafe Team Leader—Drive Joyful Service & Growth in Cambridge employer: Dunelm
Dunelm is an excellent employer that prioritises a friendly and supportive work culture, making it a great place for those looking to thrive in retail. With competitive pay rates and flexible hours, employees enjoy opportunities for growth and development while contributing to a welcoming shopping experience for customers. Located in the heart of the community, Dunelm fosters a sense of belonging and teamwork among its staff.
