Dunelm's Pausa coffee shop in Cambridge seeks a dynamic leader to drive exceptional customer experiences. This role is hands-on, 35 hours per week, with pay from £13.85/hour rising to £14.41/hour and an annual equivalent of £25,207 rising to £26,226.20, plus overtime.
You’ll lead a team, set the tone, and ensure every visit feels like a warm welcome home. You’ll empower colleagues, monitor CSAT, and translate feedback into action.
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Café Team Leader: Drive Joyful Customer Service in Cambridge employer: Dunelm
Dunelm is an excellent employer that prioritises a friendly and supportive work culture, making it a great place for those looking to thrive in retail. With competitive pay rates and flexible hours, employees enjoy opportunities for growth and development while contributing to a welcoming shopping experience for customers. Located in the heart of the community, Dunelm fosters a sense of belonging and teamwork among its staff.
