At a Glance
- Tasks: Lead a team to enhance customer experience and manage stock processes.
- Company: Dunelm, a leading retailer in home furnishings.
- Benefits: Competitive pay, employee discounts, and career development opportunities.
- Other info: Join a dynamic team in a fast-paced retail environment.
- Why this job: Make a difference in customers' shopping experiences while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Dunelm in the West Midlands and Staffordshire region is seeking a Customer Experience Manager (Customer Experience Coach) to lead stock processes and campaigns while deputising for the Store Coach.
You will manage a team of around 30 colleagues, drive stock availability, pricing and campaigns, and ensure customers enjoy an outstanding shopping experience.
This role requires hands-on leadership, KPI focus and a passion for retail excellence.
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Customer Experience Coach: Store Leader & Stock Champion in Bloxwich employer: Dunelm
As a Visual Merchandiser with us, you'll thrive in a dynamic and supportive work environment that values creativity and teamwork. We offer competitive pay, flexible scheduling, and opportunities for professional growth, ensuring you can develop your skills while contributing to an inspiring shopping experience for our customers. Join us in a location that prioritises a customer-first approach, where your attention to detail will shine and make a real impact on store performance.
