At a Glance
- Tasks: Lead a team to enhance customer experience and manage stock effectively.
- Company: Dunelm, a leading homeware retailer with a focus on customer satisfaction.
- Benefits: Competitive pay, employee discounts, and opportunities for career advancement.
- Other info: Join a supportive team culture in a dynamic retail environment.
- Why this job: Make a difference in customer experiences while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 27000 - 33000 £ per year.
Dunelm is seeking a Customer Experience Manager (Customer Experience Coach) to lead and support the West Midlands and Staffordshire region.
The role involves deputising for the Store Coach in their absence, driving store performance through stock control, campaigns and superb customer service.
You will manage around 30 colleagues across in-store departments, ensuring stock availability and excellent store standards while fostering a positive, collaborative team culture.
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Retail Store Experience Lead & Stock Management Coach in Birmingham employer: Dunelm
As a Visual Merchandiser with us, you'll thrive in a dynamic and supportive work environment that values creativity and teamwork. We offer competitive pay, flexible scheduling, and opportunities for professional growth, ensuring you can develop your skills while contributing to an inspiring shopping experience for our customers. Join us in a location that prioritises a customer-first approach, where your attention to detail will shine and make a real impact on store performance.
