At a Glance
- Tasks: Serve delicious drinks and create a welcoming atmosphere for customers.
- Company: Join the vibrant team at Dunelm's Pausa coffee shop in Wellingborough.
- Benefits: Flexible shifts, competitive pay, and a fun work environment.
- Other info: Minimum 16 hours per week with opportunities to grow.
- Why this job: Be the heart of customer experiences and spread joy with every cup.
- Qualifications: Previous customer service experience and a passion for people.
The predicted salary is between 16640 - 26400 € per year.
Dunelm in Wellingborough is seeking a Barista/Coffee Shop Assistant to join their thriving Pausa coffee shop. You'll be at the center of customer interactions, serving delightful hot and cold beverages and ensuring a clean, welcoming environment for all customers.
Ideal candidates will have prior customer service experience, be flexible with shifts, and be passionate about delivering joy in every interaction. This position is for a minimum of 16 hours per week and offers an hourly wage of £8.00 to £12.71 depending on age.
Barista & Customer Experience Champion employer: Dunelm
Dunelm in Wellingborough is an excellent employer that values its team members and fosters a vibrant work culture centred around customer satisfaction and teamwork. With flexible shift patterns and competitive pay, employees enjoy opportunities for personal growth and development while working in a friendly environment that prioritises joy in every customer interaction.
StudySmarter Expert Advice🤫
We think this is how you could land Barista & Customer Experience Champion
✨Tip Number 1
Get to know the coffee shop vibe! Before your interview, pop into Dunelm's Pausa coffee shop. Observe how the baristas interact with customers and the overall atmosphere. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to handle different customer interactions. Whether it’s a tricky order or a chatty customer, being prepared will help you shine during the interview.
✨Tip Number 3
Show your passion for coffee! If you have a favourite drink or a fun coffee fact, share it during your conversation. This not only demonstrates your enthusiasm but also helps you connect with the team over a shared love for great beverages.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're proactive and keen to join the Dunelm family. Don’t miss out on this opportunity!
We think you need these skills to ace Barista & Customer Experience Champion
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know why you love coffee and customer service. Share any experiences that highlight your enthusiasm for creating a great atmosphere in a coffee shop!
Highlight Your Customer Service Skills:We want to see how you've made customers smile in the past! Include specific examples of your previous roles where you went above and beyond to ensure a fantastic experience for customers.
Be Flexible and Open:Since we value flexibility in shifts, mention your availability clearly. Let us know if you're open to working weekends or evenings, as this can really make you stand out!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we see your application right away!
How to prepare for a job interview at Dunelm
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee drinks, brewing methods, and even some fun facts about coffee. This will show your passion for the role and help you connect with the interviewer.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to deliver joy in every interaction, which is key for this role.
✨Flexibility is Key
Since the job requires flexibility with shifts, be ready to discuss your availability. Highlight your willingness to adapt to different schedules and how you can manage your time effectively. This shows that you're committed and reliable.
✨Create a Welcoming Atmosphere
Think about how you would create a clean and welcoming environment in the coffee shop. Be prepared to share your ideas on maintaining cleanliness and enhancing the customer experience. This will align perfectly with what Dunelm is looking for in a Barista.
