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- Tasks: Serve delicious food and beverages while providing top-notch customer service.
- Company: Join Dunelm, a thriving coffee shop chain known for its inclusive culture.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive team environment.
- Why this job: Be part of a close-knit team that values diversity and customer satisfaction.
- Qualifications: Previous teamwork experience and a passion for customer service are essential.
- Other info: Must be available for weekend shifts; training provided.
Pay - £7.55 - £12.21 per hour. Our store in Sheffield - Kilner Way are looking for a minimum of 16 hours per week Barista/Coffee Shop Assistant. The hours will be spread across the week and will include at least one Saturday or Sunday shift.
Dunelm’s coffee shops, affectionately titled Pausa, are positively thriving and it is our Coffee Shop Assistants that are at the very heart of their success. They contribute to a wide range of expectations, including the preparation of our delicious range of food and beverages, providing excellent customer service and continuously developing and upholding customer relationships.
What you’ll be doing:
- Whilst meeting high standards for Health and Safety and Food Hygiene, our Coffee Shop Assistants function as part of a tight-knit team, working well under pressure and excelling in product knowledge.
- Serving hot and cold beverages.
- Dishing up our delicious savoury and sweet food items.
- Ensuring all cooked food is nice and hot.
- Keeping the restaurant tables clear and sanitised as promptly as possible.
- Loading and unloading the dishwashers.
- Providing an exceptional standard of cleanliness throughout the kitchen, service area and restaurant.
What we’ll look for in you:
- You’ll have previous involvement working closely with a team and ideally have prior work experience in a similar environment.
- That you are a polite, hard-working individual who just loves to provide a friendly customer dining experience.
- A complete team player who never fails to contribute and loves the satisfaction of a job well done and a smile on our customers' faces.
- You’ll be a flexible individual able to work across the weekends and evenings.
Our Dunelm colleagues work together to support and encourage each other in order to help create a fantastic work environment that feels like home. So, we would like you to feel confident and empowered in your role, be sociable and excited at the prospect of working in an ever-growing retail environment and provide memorable customer experiences.
Barista/Coffee Shop Assistant employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista/Coffee Shop Assistant
✨Tip Number 1
Familiarise yourself with the menu and offerings at Dunelm's Pausa coffee shop. Knowing the products inside out will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from your past experiences. Highlight moments where you went above and beyond to ensure customer satisfaction, as this is crucial for a Barista/Coffee Shop Assistant.
✨Tip Number 3
Show your enthusiasm for teamwork. Since the role requires working closely with others, be prepared to discuss how you contribute to a positive team environment and handle pressure effectively.
✨Tip Number 4
Be ready to talk about your flexibility regarding working hours. Since the position includes weekends and evenings, expressing your willingness to adapt your schedule can set you apart from other candidates.
We think you need these skills to ace Barista/Coffee Shop Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous experience in customer service or food preparation. Emphasise skills that align with the role, such as teamwork, communication, and a passion for coffee.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Barista/Coffee Shop Assistant position. Mention why you want to work at Dunelm and how your values align with their commitment to diversity and inclusivity.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as working under pressure, maintaining cleanliness, and providing excellent customer service. Use specific examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in a customer-facing role.
How to prepare for a job interview at Dunelm
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and customer service during the interview. Share any personal experiences or knowledge about different types of coffee and beverages, as this will demonstrate your genuine interest in the role.
✨Highlight Teamwork Skills
Since the role requires working closely with a team, be prepared to discuss your previous experiences in team settings. Provide examples of how you contributed to a positive team environment and how you handle pressure while working with others.
✨Emphasise Customer Service Experience
Dunelm values excellent customer service, so be ready to talk about your past roles where you provided outstanding service. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Flexibility
As the position requires weekend and evening shifts, make it clear that you are flexible with your availability. Discuss any previous experiences where you adapted to changing schedules or worked outside of typical hours.