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For Companies At a Glance
- Tasks: Serve delicious coffee and create a welcoming atmosphere for customers.
- Company: Join Dunelm, a diverse and inclusive retail leader in Wellingborough.
- Benefits: Earn up to £12.21 per hour with flexible weekend shifts.
- Why this job: Be part of a vibrant team and enhance your customer service skills.
- Qualifications: No experience needed, just a passion for coffee and people!
- Other info: Great opportunity for career growth in a supportive environment.
Overview
Pay –
16-17 – £7.55 per hour.
18+ – £12.21 per hour.
Your local store is looking for a minimum 8 hrs per week Barista/Coffee Shop Assistant.
From the first coffee poured to the final smile shared, every moment in Pausa is a chance to brighten someone’s day – and you’ll be right at the centre of it all.
Our coffee shops, affectionately titled Pausa, are positively thriving and it is our Coffee Shop Assistants that are at the very heart of their success. You’ll take pride in every cup you pour, build expert knowledge of our product range and meaningfully connect with our customers. Whether it’s a regular grabbing their usual or a first-time visitor, you’ll make sure every customer leaves feeling better than when they arrived. It’s a busy, hands‑on role that takes energy, focus and a fair bit of graft.
What you’ll be doing
Whilst meeting high standards for Health and Safety and Food Hygiene, our Coffee Shop Assistants function as part of a tight‑knit team, working well under pressure and excelling in product knowledge to deliver an exceptional experience for our customers.
- Be customer obsessed – consistently consider the impact of your actions on the customer experience, and strive to deliver joyful experiences in the most effective and thoughtful way
- Serving hot and cold beverages that delight our customers
- Dishing up our delicious savoury and sweet food items, ensuring presentation sparks joy
- Ensuring all cooked food is nice and hot so they can be enjoyed as intended
- Keeping the restaurant tables clear and sanitised as promptly as possible to maintain our customers high expectations
- Providing an exceptional standard of cleanliness throughout the kitchen, service area and restaurant
- Consistently deliver exceptional customer service to support strong CSAT (Customer Satisfaction) scores, ensuring every customer receives a welcoming, helpful, and memorable experience
- As part of this role you will be working and in contact with a variety of different ingredients including dairy, nuts, meat products including pork
What we’ll look for in you
- You are customer obsessed – you put customers first in every interaction
- You’re flexible, able to work across the weekends and evenings
- You have previous experience working closely with a team and you’ll ideally have prior work experience in a similar environment
- You are a friendly, hard‑working individual who loves to provide a joyful customer dining experience
- You are a team player who never contribute and loves the satisfaction of a job well done and a smile on our customers\’ faces
We’re not after a carbon copy of anyone else. We want people who bring something new to the table – different perspectives, fresh ideas, and a shared love of making our stores feel like home.
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Barista/Coffee Shop Assistant employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista/Coffee Shop Assistant
✨Tip Number 1
Get to know the coffee scene! Familiarise yourself with different types of coffee and brewing methods. This will not only impress your potential employers but also show your passion for the role.
✨Tip Number 2
Network like a pro! Chat with baristas and coffee shop owners in your area. They might have insider tips or even job leads that aren’t advertised yet. Plus, it’s a great way to get your name out there!
✨Tip Number 3
Practice your customer service skills! Role-play with friends or family to handle different scenarios you might face in a coffee shop. Being confident and friendly can really set you apart during interviews.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs at Dunelm. Plus, it shows you’re serious about joining our team. Don’t miss out on the chance to be part of something special!
We think you need these skills to ace Barista/Coffee Shop Assistant
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let us know why you love coffee and what makes you excited about being a Barista. Share any experiences you've had in coffee shops or with customer service to really stand out!
Tailor Your CV: Make sure your CV is tailored to the Barista role. Highlight any relevant skills or experiences that match the job description, like teamwork, communication, or previous barista experience. We want to see how you fit into our Dunelm family!
Be Yourself: Don’t be afraid to let your personality shine through in your application. We value diversity and want to know who you are beyond your qualifications. A little bit of your unique flair can go a long way!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right people. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Dunelm
✨Know Your Coffee
Familiarise yourself with different types of coffee and brewing methods. Being able to discuss your favourite brews or share tips on how to make the perfect cup can really impress the interviewers at Dunelm.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s handling complaints or creating a welcoming atmosphere, showcasing your people skills will resonate well with the team.
✨Embrace Diversity
Dunelm values diversity, so be ready to discuss how you can contribute to an inclusive environment. Share experiences where you’ve worked with diverse teams or how you celebrate differences in others.
✨Dress the Part
While it’s a casual environment, looking smart and presentable is key. Opt for clean, neat attire that reflects the brand's image. It shows you take the opportunity seriously and are ready to represent Dunelm well.
