At a Glance
- Tasks: Serve delicious coffee and food while creating joyful customer experiences.
- Company: Join a thriving coffee shop team that values connection and positivity.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Other info: Opportunity to bring your unique perspective and ideas to our vibrant team.
- Why this job: Be at the heart of making someone's day better with every cup.
- Qualifications: Customer-focused, team player with a passion for service.
The predicted salary is between 16640 - 26400 £ per year.
Your local store is looking for a minimum of 16 hours per week Barista/Coffee Shop Assistant. From the first coffee poured to the final smile shared, every moment in Pausa is a chance to brighten someone’s day – and you’ll be right at the centre of it all. Our coffee shops, affectionately titled Pausa, are positively thriving and it is our Coffee Shop Assistants that are at the very heart of their success. You’ll take pride in every cup you pour, build expert knowledge of our product range and meaningfully connect with our customers. Whether it’s a regular grabbing their usual or a first‑time visitor, you’ll make sure every customer leaves feeling better than when they arrived. It’s a busy, hands‑on role that takes energy, focus and a fair bit of graft.
What you’ll be doing:
- Whilst meeting high standards for Health and Safety and Food Hygiene, our Coffee Shop Assistants function as part of a tight knit team, working well under pressure and excelling in product knowledge to deliver an exceptional experience for our customers.
- Be customer obsessed – consistently consider the impact of your actions on the customer experience, and strive to deliver joyful experiences in the most effective and thoughtful way.
- Serving hot and cold beverages that delight our customers.
- Dishing up our delicious savoury and sweet food items, ensuring presentation sparks joy.
- Ensuring all cooked food is nice and hot so they can be enjoyed as intended.
- Keeping the restaurant tables clear and sanitised as promptly as possible to maintain our customers' high expectations.
- Providing an exceptional standard of cleanliness throughout the kitchen, service area and restaurant.
- Consistently deliver exceptional customer service to support strong CSAT (Customer Satisfaction) scores, ensuring every customer receives a welcoming, helpful, and memorable experience.
- As part of this role you will be working and in contact with a variety of different ingredients including dairy, nuts, meat products including pork.
What we’ll look for in you:
- You are customer obsessed – you put customers first in every interaction.
- You’re flexible, able to work across the weekends and evenings.
- You have previous experience working closely with a team and you’ll ideally have prior work experience in a similar environment.
- You are a friendly, hard‑working individual who loves to provide a joyful customer dining experience.
- You are a team player who never fails to contribute and loves the satisfaction of a job well done and a smile on our customers' faces.
We want people who bring something new to the table – different perspectives, fresh ideas, and a shared love of making our stores feel like home.
Barista/Coffee Shop Assistant in Banbury employer: Dunelm
At Pausa, we pride ourselves on creating a vibrant and supportive work environment where every Barista/Coffee Shop Assistant plays a crucial role in delivering exceptional customer experiences. With flexible hours, competitive pay, and opportunities for personal growth, our team thrives on collaboration and creativity, ensuring that each day is filled with joy and satisfaction. Join us in a bustling location where your passion for coffee and customer service can truly shine, making every moment memorable for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Barista/Coffee Shop Assistant in Banbury
✨Tip Number 1
Get to know the coffee shop vibe! Visit the store before applying and soak in the atmosphere. Chat with the staff if you can; it shows you're genuinely interested and helps you understand what they value in a team member.
✨Tip Number 2
Show off your customer obsession! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will highlight your commitment to creating joyful experiences.
✨Tip Number 3
Be ready to demonstrate your teamwork skills! Prepare to discuss how you've collaborated with others in busy environments. We love seeing candidates who thrive in a team setting, especially in a fast-paced coffee shop.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to join our Pausa family. Don’t miss out on this opportunity!
We think you need these skills to ace Barista/Coffee Shop Assistant in Banbury
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let us know why you love coffee and what it means to you. Share any experiences you've had that highlight your enthusiasm for the beverage and customer service – we want to see that spark!
Highlight Teamwork Skills:Since this role is all about being part of a tight-knit team, make sure to mention any previous experience working in a team environment. We love seeing how you’ve contributed to a group and helped create a positive atmosphere.
Be Customer Obsessed:In your application, emphasise your commitment to providing exceptional customer service. Share specific examples of how you've gone above and beyond to ensure customers leave with a smile – we’re all about those joyful experiences!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our Pausa family!
How to prepare for a job interview at Dunelm
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee, brewing methods, and the menu items. This will show your passion for the role and help you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make a customer's experience memorable. This is key for a role that’s all about brightening someone’s day!
✨Teamwork Makes the Dream Work
Since this role involves working closely with a team, be ready to discuss your previous teamwork experiences. Highlight how you’ve contributed to a positive team environment and how you handle pressure during busy shifts.
✨Bring Your Personality
Don’t be afraid to let your personality shine through! The company values fresh ideas and different perspectives, so be yourself and share what makes you unique. A friendly attitude can go a long way in making a great impression.
