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Dunelm

Associate Technical Product Manager (Cyber Security)

London Full-Time 36000 - 60000 £ / year (est.) No home office possible

At a Glance

Tasks: Lead the development of innovative cybersecurity products and ensure business safety.
Company: Dunelm is the UK's top choice for homewares, dedicated to making home life lovelier.
Benefits: Enjoy hybrid working, competitive salary, 33 days holiday, and wellness support.
Why this job: Join a dynamic team focused on customer-first solutions and impactful cybersecurity.
Qualifications: Some product experience, strong communication skills, and a passion for problem-solving required.
Other info: Dunelm values diversity and offers extensive learning and development opportunities.

The predicted salary is between 36000 - 60000 £ per year.

Overview

This role can be based out of our London or Leicester offices. We operate a hybrid working policy.

Home. There\’s no place like it.

And there\’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that\’s what we do. We\’re the UK\’s number one choice for homewares because we make home life lovelier for our customers. And we\’ve crafted a workplace that feels just as welcoming – where you can bring your ideas, be yourself, and feel right at home.

We are looking for a sharp, forward thinking Technical Product Manager to take the lead in building the next generation of cybersecurity products. You will join our high impact cyber security team where innovation, speed and resilience are core to everything we do.

You will be part of the Product management and UX chapter.

The Product Management team are on a journey to transform the way that we think about putting the customer first, driving value and impact through best practices and processes to help accelerate our delivery of the company mission and purpose.

You will be joining a talented team of Product people that look after different aspect of the customer journey and proposition.

The area you will be focusing on delivering value to internal customers and security to the business, being passionate to support our technology teams to secure our applications and systems.

We have an exciting road ahead of us, so we need amazing people to help us get there. That\’s where you come in!

What you\’ll be doing

You will be empowered to lead on outcomes for the Cybersecurity focus area in partnership with our teams. You will be responsible for outcomes that keep Dunelm safe and secure.
The work that you do here will impact and shape this business for years to come and we are just getting started!
You will be a key member of the Dunelm product team, rolling your sleeves up and getting stuck in. This role will be reporting to the Principal Product Manager for Platform, Operations & Enterprise.

This role is about:

Growing the value of Product within the Cybersecurity team and creating a strong partnership with technology teams.
Simplify cybersecurity for all users, regardless of expertise.
Owning, defining and prioritising your backlog & roadmap covering outcomes related to Cybersecurity.
Collaborating with other Product Managers, aligning backlogs & roadmaps with a view to driving seamless delivery of initiatives.
Build strong partnerships through influence and negotiation.
Support overall strategy by prioritising work and managing trade-offs.
Being customer & colleague driven, always putting our customers & colleagues at the heart of your mind and decisions.
Communicating and collaborating with all Dunelm stakeholders.
Create effective solutions for Technology colleagues to prevent security flaws early, reducing costs and effort.
Demonstrating and evangelising a test and learn approach to solving problems at speed.
Being accountable for our software, platforms & tool quality, and performance.
We need an \”in the detail\” product management person, with a good understanding of security technically.

What we\’ll look for in you

Who you are is just as important. For this role you will be / have:

Some product exposure and experience.
Passionate about solving customer and colleague problems & championing the customer and colleague to the wider business.
Ability to prioritise within the teams as well as cross prioritisation effectively with the ability to manage multiple competing outcomes.
Be curious, internally and externally, continuously engaging with our industry, other departments to gain knowledge and understanding.
Analytically inclined, able to analyse customer behaviour.
A Critical Thinker by utilising your skills to make informed decisions and contribute to thoughtful discussions.
A \”get things done\” mindset, knowing how and when to communicate progress whilst delivering value quickly.
Demonstrable experience of research, ideation and shaping a backlog of work.
Ability to manage writing user stories, product processes & lead ceremonies.
An ability to agree, set and maintain SLAs with key stakeholders.
Strong stakeholder communication skills, especially around tech teams, peer groups and senior management
Comfortable with liaising and working with 3rd party providers.
Good experience and familiarity with Jira, Slack, Miro, and other common tools and software used in agile digital development.

D&I statement

Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values and celebrate diversity in all its forms.

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Tech to the future

Meet John, our Chief Tech and Innovation Officer, who shares insights into the exciting things happening in tech, why Dunelm is his happy place, and his unique route into the tech world.

Work your way

We want our colleagues to feel at home wherever they work, so that they are comfortable and can be their best selves. In addition, we want everyone to feel connected to the business, our strategy and the teams they work with.

Where hybrid working is applicable, colleagues need to strike the right balance to fulfil both of these important factors. You will find the right mix of being at home, in the office & out in the business, bearing in mind business needs, job role and level of responsibility.

Wellbeing is more than just a buzzword here

From our Wellbeing Buddies and Mental Health First Aid training to our progressive parental leave, menopause policies and Colleague Support Fund, we\’re committed to supporting our colleagues in every area – and at every stage – of their lives. Through our partnership with the Retail Trust, everyone at Dunelm has free access to a 24/7 Virtual GP, as well as therapy and counselling, plus information, guidance and advice in all areas of financial, emotional and physical wellbeing.

Look in our toy box

Of course, you should never judge a business by its tech stack. But take a peek at the range of technologies our engineers and developers are currently playing with.

At Dunelm, we love every aspect of the design process. We\’re continually researching new developments in packaging, materials and production methods, tapping into new data insights and keeping track of changing lifestyle trends. We\’re hugely collaborative in the way we work. Together, the teams here have a direct impact on our success, creating amazing products that drive sales and delight our customers, as well as providing direction for our wide and varied range of brands.

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Keep on growing

Join us on the tech side and you\’ll have access to a huge array of learning and development opportunities, including a variety of internally created workshops and externally accredited courses. We also have a substantial tech-specific budget to fund e-Learning licenses, conference visits, resources, and qualifications, plus dedicated mentors, well-being buddies and a wide range of network groups to support you as you progress.

Housewarming & Settling In where you can find out more about the wider business, our culture, behaviours, networks and wellbeing support

Thrive, our learning and skills platform which gives you a blended, bite-sized, social learning experience with learning relevant to your role

Our Enterprise Leadership Programme designed specifically for our strong growth potential Heads of Department to help them reach the next level in their career

Our INSPIRE Programme designed for our strong growth potential senior managers across the business to enhance their leadership capability

Our EXPLORE Programme designed to prepare our next generation of Line Managers

Personal Effectiveness workshops and self-led learning, also delivered through Thrive

Apprenticeships opportunities relevant to your role – from level 2 (equivalent to GCSE) through to Level 7 (equivalent to Masters)

Colleague Development Fund to support colleagues in accessing external training relevant to your role

Coaching and mentoring opportunities to support you in your current role and help you prepare for the next

Self-awareness tools to help you understand what really matters to you, and where your own talents and ambitions lie

Progress conversations that reflect on how you\’re doing and define your focus areas for the coming months

Career conversations that explore what you want from your career, in light of your current capabilities, potential and future aspirations

Meet your team