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- Tasks: Serve delicious coffee and food while creating joyful customer experiences.
- Company: Pausa, a thriving coffee shop with a friendly atmosphere.
- Benefits: Flexible hours, team environment, and the chance to brighten someone's day.
- Why this job: Join a passionate team and make every customer's visit memorable.
- Qualifications: Customer-focused attitude and teamwork experience preferred.
- Other info: Fast-paced role with opportunities for personal growth and satisfaction.
The predicted salary is between 10 - 12 £ per hour.
Your local store is looking for a minimum of 16 hours per week Barista/Coffee Shop Assistant. From the first coffee poured to the final smile shared, every moment in Pausa is a chance to brighten someone’s day - and you’ll be right at the centre of it all. Our coffee shops, affectionately titled Pausa, are positively thriving and it is our Coffee Shop Assistants that are at the very heart of their success. You’ll take pride in every cup you pour, build expert knowledge of our product range and meaningfully connect with our customers. Whether it’s a regular grabbing their usual or a first-time visitor, you’ll make sure every customer leaves feeling better than when they arrived. It’s a busy, hands-on role that takes energy, focus and a fair bit of graft.
What you’ll be doing:
- Whilst meeting high standards for Health and Safety and Food Hygiene, our Coffee Shop Assistants function as part of a tight-knit team, working well under pressure and excelling in product knowledge to deliver an exceptional experience for our customers.
- Be customer obsessed - consistently consider the impact of your actions on the customer experience, and strive to deliver joyful experiences in the most effective and thoughtful way.
- Serving hot and cold beverages that delight our customers.
- Dishing up our delicious savoury and sweet food items, ensuring presentation sparks joy.
- Ensuring all cooked food is nice and hot so they can be enjoyed as intended.
- Keeping the restaurant tables clear and sanitised as promptly as possible to maintain our customers' high expectations.
- Providing an exceptional standard of cleanliness throughout the kitchen, service area and restaurant.
- Consistently deliver exceptional customer service to support strong CSAT (Customer Satisfaction) scores, ensuring every customer receives a welcoming, helpful, and memorable experience.
You are:
- Customer obsessed - you put customers first in every interaction.
- Flexible, able to work across weekends and evenings.
- A friendly, hard-working individual who loves to provide a joyful customer dining experience.
- A team player who never fails to contribute and loves the satisfaction of a job well done and a smile on our customers' faces.
Barista/Coffee Shop Assistant in Lowestoft employer: Dunelm View All Jobs
Contact Detail:
Dunelm View All Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista/Coffee Shop Assistant in Lowestoft
✨Tip Number 1
Get to know the coffee shop vibe! Pop in for a coffee and chat with the staff. This shows your genuine interest and helps you understand their customer service style.
✨Tip Number 2
Practice your barista skills at home! Whether it’s brewing the perfect cup or learning about different coffee beans, showing off your knowledge can really impress during an interview.
✨Tip Number 3
Be ready to share your customer service stories! Think of times when you went above and beyond for a customer. This will highlight your customer obsession and teamwork skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Barista/Coffee Shop Assistant in Lowestoft
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let us know why you love coffee and what it means to you. Share any experiences you've had that highlight your enthusiasm for the beverage and customer service. We want to see that spark!
Highlight Teamwork Skills: Since we’re all about working together at Pausa, make sure to mention your previous team experiences. Tell us about a time you collaborated with others to create a great customer experience. We value team players who can thrive under pressure!
Be Customer Obsessed: In your application, emphasise how you put customers first. Share examples of how you've gone above and beyond to ensure a memorable experience for customers. We love candidates who understand the importance of making every visit special!
Keep It Personal and Authentic: Don’t be afraid to let your personality shine through in your application. We appreciate authenticity, so share your unique story and what makes you a great fit for our team. Remember, we’re looking for friendly individuals who can bring joy to our customers!
How to prepare for a job interview at Dunelm View All Jobs
✨Know Your Coffee
Make sure you brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee, brewing methods, and the menu items offered at Pausa. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you made customers feel valued and how you handled any challenges. This will demonstrate your customer obsession and ability to create joyful experiences.
✨Teamwork is Key
Since this role involves working closely with a team, be ready to discuss your previous teamwork experiences. Highlight how you contributed to a positive team environment and how you handle pressure during busy shifts. This will show that you’re a team player who thrives in a fast-paced setting.
✨Be Ready to Demonstrate Your Flexibility
The job requires flexibility with working hours, so be prepared to discuss your availability. Share any experiences where you adapted to changing schedules or took on extra responsibilities. This will reassure them that you can meet their needs and contribute effectively.