At a Glance
- Tasks: Serve delicious coffee and food while creating joyful experiences for customers.
- Company: Pausa, a thriving coffee shop with a friendly atmosphere.
- Benefits: Flexible hours, team environment, and opportunities for personal growth.
- Other info: Fast-paced role perfect for those who thrive under pressure.
- Why this job: Be at the heart of customer happiness and make every moment count.
- Qualifications: Team player with a passion for customer service and previous experience preferred.
The predicted salary is between 21600 - 26400 £ per year.
Your local store is looking for a minimum
From the first coffee poured to the final smile shared, every moment in Pausa is a chance to brighten someone's day - and you'll be right at the centre of it all.
Our coffee shops, affectionately titled Pausa, are positively thriving and it is our Coffee Shop Assistants that are at the very heart of their success.
You'll take pride in every cup you pour, build expert knowledge of our product range and meaningfully connect with our customers.
Whether it's a regular grabbing their usual or a first-time visitor, you'll make sure every customer leaves feeling better than when they arrived.
It's a busy, hands-on role that takes energy, focus and a fair bit of graft.
- hrs per week Barista/Coffee Shop Assistant.
- What you'll be doing Whilst meeting high standards for Health and Safety and Food Hygiene, our Coffee Shop Assistants function as part of a tight knit team, working well under pressure and excelling in product knowledge to deliver an exceptional experience for our customers.
- Be customer obsessed - consistently consider the impact of your actions on the customer experience, and strive to deliver joyful experiences in the most effective and thoughtful way.
- Serving hot and cold beverages that delight our customers.
- Dishing up our delicious savoury and sweet food items, ensuring presentation sparks joy.
- Ensuring all cooked food is nice and hot so they can be enjoyed as intended.
- Keeping the restaurant tables clear and sanitised as promptly as possible to maintain our customers high expectations.
- Providing an exceptional standard of cleanliness throughout the kitchen, service area and restaurant.
- Consistently deliver exceptional customer service to support strong CSAT (Customer Satisfaction) scores, ensuring every customer receives a welcoming, helpful, and memorable experience.
- You are customer obsessed - you put customers first in every interaction.
- You're flexible, able to work across the weekends and evenings.
- You have previous experience working closely with a team and you'll ideally have prior work experience in a similar environment.
- You are a friendly, hard-working individual who loves to provide a joyful customer dining experience.
- You are a team player who never fails to contribute and loves the satisfaction of a job well done and a smile on our customers faces.
- #J-18808-Ljbffr
Barista/Coffee Shop Assistant in Colchester employer: Dunelm View All Jobs
At Pausa, we pride ourselves on creating a vibrant and supportive work environment where every Barista/Coffee Shop Assistant plays a crucial role in brightening our customers' days. With a focus on teamwork and exceptional customer service, we offer opportunities for personal growth and development, ensuring that our employees feel valued and empowered. Join us in a bustling location where your passion for coffee and connection can truly shine, making every shift a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Barista/Coffee Shop Assistant in Colchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dunelm View All Jobs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dunelm View All Jobs
Don't be shy about reaching out to Dunelm View All Jobs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Barista/Coffee Shop Assistant in Colchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dunelm View All Jobs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dunelm View All Jobs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
