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- Tasks: Lead a vibrant team to deliver exceptional customer service and drive store success.
- Company: Join a family-run business with over 25 years of experience in stylish, quality footwear.
- Benefits: Enjoy a friendly culture, competitive commission, 60% discount, and flexible working options.
- Why this job: Be part of a growing company focused on sustainability and employee development while having fun.
- Qualifications: Passion for fashion, strong leadership skills, and a hands-on approach to motivate the team.
- Other info: Access to wellbeing resources and opportunities for professional growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
About us
Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable.
Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood.
We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities.
We’re also making steps to build a more sustainable future. We’re committed to reducing our carbon emissions and are working with the BRC Climate Action Roadmap to work towards achieving net zero targets across the retail industry by 2040. Head to our website for more details.
Our future is bursting with opportunity. We’re opening new stores and growing our wholesale, international and online business. We’ve also invested in an amazing new office in the heart of West London to enable us to fulfil our creativity and work collaboratively. There couldn’t be a better time to join. You belong at Dune!
About the role
You’ll join our vibrant team in Braintree where you will play an integral role at the heart of our business. You’ll be entrusted to support the team to deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Our Supervisors offer fantastic support to our management and sales teams. You’ll enjoy making sure that customer service is a priority, that our teams are happy and motivated whilst driving the success of your store. This success of course, will all be done whilst having fun working with fabulous teams and beautiful product! We want you to love what you do as much as we do
About you
We would love you to have:
- Ability to inspire and motivate a team to deliver excellent customer service
- A hands-on approach where you set a great example for the team, exhibiting confidence and enthusiasm towards our customers and product
- Ability to support both the management and sales team to achieve and drive sales and targets
- An eye for detail, enabling our stores to stay flawless
- Passion and enthusiasm for shoes and fashion, keeping up to date with the latest trends
What’s in it for you?
- Friendly and open culture with plenty of opportunity for development
- We recognise retailing as an art and offer bespoke professional apprenticeship programmes
- A competitive commission scheme which rewards the teams’ sales efforts
- Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
- Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
- 60% employee discount on Dune products – what’s not to love!
- 33 days holiday (inclusive of bank holidays – pro rata if part time)
- We’re happy to talk flexible working & understand the importance of work-life balance
- Company pension scheme
- Life assurance for all team members
- We look after our people – employee awards where we celebrate success and reward commitment
- Team incentives and socials – we like to have fun!
- Company growth and opportunity; Dune is opening new stores and channels and evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
- Open-minded company, welcoming thoughts and ideas to be shared
- Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.
- Our own Wellbeing Allies – there to talk when you need them.
What happens next?
We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback.
If we are excited to find out more about you, we will give you a call and arrange to talk.
A few things that might help:
- Research the brand and the role; browse our website; and visit our store
- Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role
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Supervisor employer: Dune
Contact Detail:
Dune Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with Dune's brand values and product range. Visit their website and stores to get a feel for their style and customer experience, which will help you align your approach during the interview.
✨Tip Number 2
Prepare to discuss your leadership style and how you've motivated teams in the past. Think of specific examples where you’ve successfully driven sales or improved customer service, as this aligns with the role's requirements.
✨Tip Number 3
Show your passion for fashion and footwear by staying updated on current trends. Being able to discuss recent styles or popular products can demonstrate your enthusiasm and fit for the company culture.
✨Tip Number 4
Emphasise your commitment to sustainability and how it relates to your personal values. Dune is focused on reducing carbon emissions, so sharing your thoughts on sustainable practices in retail could resonate well with them.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand the family-oriented and friendly culture of the company. This will help you tailor your application to reflect how you can fit into their team and contribute positively.
Highlight Relevant Experience: Make sure to showcase any previous experience in retail or supervisory roles. Provide specific examples of how you've motivated a team or improved customer service, as these are key aspects of the role.
Show Your Passion for Fashion: Express your enthusiasm for shoes and fashion in your application. Mention any relevant trends you’re aware of or how you keep up with the latest styles, as this aligns with the company's focus on quality and fashion.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the skills and qualities mentioned in the job description. Use keywords from the listing, such as 'customer service', 'team motivation', and 'attention to detail' to make your application stand out.
How to prepare for a job interview at Dune
✨Know the Brand Inside Out
Before your interview, take some time to research Dune and its products. Familiarise yourself with their latest collections, sustainability efforts, and company culture. This will show your genuine interest in the brand and help you connect better during the conversation.
✨Prepare Examples of Leadership
As a Supervisor, you'll need to inspire and motivate your team. Think of specific examples from your past experiences where you've successfully led a team or improved customer service. Be ready to share these stories to demonstrate your leadership skills.
✨Show Your Passion for Fashion
Dune values enthusiasm for shoes and fashion. During the interview, express your passion for the industry and discuss current trends that excite you. This will help convey that you're not just looking for a job, but that you truly care about the products you'll be working with.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the company's future plans, team dynamics, or how they support employee development. Asking questions shows your engagement and helps you assess if the company is the right fit for you.
