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For Companies At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer service and drive store success.
- Company: Join a family-run business with a friendly culture and global opportunities.
- Benefits: Enjoy a competitive commission, 60% discount, and 33 days holiday.
- Why this job: Be part of a fun team while working with fabulous fashion products.
- Qualifications: Passion for shoes, team motivation skills, and a hands-on approach.
- Other info: Opportunities for professional development and a supportive work environment.
The predicted salary is between 28800 - 43200 £ per year.
About us
Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable.
Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood. We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities. Our future is bursting with opportunity in the UK and globally. There couldn’t be a better time to join. You belong at Dune!
About the role
You’ll join our vibrant team in Canary Wharf where you will play an integral role at the heart of our business. You’ll be entrusted to support the team to deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Our Supervisors offer fantastic support to our management and sales teams. You’ll enjoy making sure that customer service is a priority, that our teams are happy and motivated whilst driving the success of your store. This success of course, will all be done whilst having fun working with fabulous teams and beautiful product! We want you to love what you do as much as we do.
About you
- Ability to inspire and motivate a team to deliver excellent customer service
- A hands-on approach where you set a great example for the team, exhibiting confidence and enthusiasm towards our customers and product
- Ability to support both the management and sales team to achieve and drive sales and targets
- An eye for detail, enabling our stores to stay flawless
- Passion and enthusiasm for shoes and fashion, keeping up to date with the latest trends
What’s in it for you?
- Friendly and open culture with plenty of opportunity for development
- We recognise retailing as an art and offer bespoke professional apprenticeship programmes
- A competitive commission scheme which rewards the teams’ sales efforts
- Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
- Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
- 60% employee discount on Dune products – what’s not to love!
- 33 days holiday (inclusive of bank holidays – pro rata if part time)
- We’re happy to talk flexible working & understand the importance of work-life balance
- Company pension scheme
- Life assurance for all team members
- We look after our people – employee awards where we celebrate success and reward commitment
- Team incentives and socials – we like to have fun!
- Company growth and opportunity; Dune is evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
- Open-minded company, welcoming thoughts and ideas to be shared
- Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.
- Our own Wellbeing Allies – there to talk when you need them.
What happens next?
We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback. If we are excited to find out more about you, we will give you a call and arrange to talk.
A few things that might help: Research the brand and the role; browse our website; and visit our store. Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role.
Supervisor employer: Dune
Contact Detail:
Dune Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know Dune inside out! Before your interview, spend some time browsing our website and visiting our stores. Familiarise yourself with our products and the unique Dune experience we offer. This will not only impress us but also help you feel more confident during the chat.
✨Tip Number 2
Bring your A-game with examples! We love to hear about your past experiences, so think of specific situations where you've inspired a team or delivered excellent customer service. Show us how you can bring that same energy to Dune!
✨Tip Number 3
Don’t be shy about your passion for fashion! Share your thoughts on current trends and how they relate to our products. We want to see that enthusiasm shine through, as it’s a big part of what makes our team special.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in our minds. Plus, it’s a great chance to reiterate your excitement about the role and the Dune family!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Do Your Homework: Before you start writing, take a good look at our brand and the role. Check out our website and maybe even pop into one of our stores. This will help you understand what we’re all about and how you can fit in.
Show Off Your Skills: When you're crafting your application, make sure to highlight your relevant skills and experiences. Think of specific examples where you've inspired a team or delivered excellent customer service – we love to see that!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Show us your passion for shoes and fashion, and why you’d be a great fit for our friendly culture.
Apply Through Our Website: Once you’ve polished up your application, head over to our website to submit it. It’s the best way to ensure it lands in the right hands, and we can’t wait to hear from you!
How to prepare for a job interview at Dune
✨Know the Brand Inside Out
Before your interview, take some time to really understand Dune's ethos and product range. Visit their website, check out their latest collections, and even pop into a store if you can. This will not only show your genuine interest but also help you answer questions about how you can contribute to their mission of blending fashion with quality.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to inspire and motivate your team. Prepare specific examples from your past experiences where you've successfully led a team or improved customer service. Highlight your hands-on approach and how you set a positive example for others—this is key to demonstrating that you're the right fit for the role.
✨Emphasise Your Passion for Fashion
Dune is all about shoes and fashion, so make sure to express your enthusiasm during the interview. Talk about your favourite trends, styles, or even your personal experiences with footwear. This passion will resonate with the interviewers and show that you’re not just looking for any job, but that you truly want to be part of their family business.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you’re serious about your future with Dune and that you value the chance to contribute to their success while also growing personally and professionally.
