Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our vibrant team as a Sales Advisor, delivering exceptional customer service and showcasing our stylish products.
- Company: Dune is a family-run business with over 25 years of experience in creating fashionable, quality footwear.
- Benefits: Enjoy a competitive commission scheme, 60% employee discount, and 33 days holiday (pro rata for part-time).
- Why this job: Be part of a friendly culture with clear progression opportunities and a commitment to sustainability.
- Qualifications: We seek enthusiastic team players with a passion for fashion and excellent customer service skills.
- Other info: Flexible working options and access to wellbeing resources are available to support your personal development.
The predicted salary is between 24000 - 36000 £ per year.
About us
Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable.
Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood.
We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities.
We’re also making steps to build a more sustainable future. We’re committed to reducing our carbon emissions and are working with the BRC Climate Action Roadmap to work towards achieving net zero targets across the retail industry by 2040. Head to our website for more details.
Our future is bursting with opportunity. We’re opening new stores and growing our wholesale, international and online business. We’ve also invested in an amazing new office in the heart of West London to enable us to fulfil our creativity and work collaboratively. There couldn’t be a better time to join. You belong at Dune!
About the role
You’ll join our vibrant team in Gretna where you will play an integral role at the heart of our business. We want you to love what you do as much as we do and have fun in your role. We will support you and your development as you deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Of course, we always #STARTWITHTHESHOES so your first steps will be choosing your own shoes and getting to know our beautiful range of shoes and accessories.
About you
We would love you to have:
- A natural ability to deliver excellent customer service
- A positive team player approach
- Enthusiasm for interacting with customers
- Passion for shoes and fashion, keeping up to date with the latest trends
- Confidence to guide our customers through our beautifully designed product and advise on how to style each piece
What’s in it for you?
- Friendly and open culture with plenty of opportunity for development
- Clear progression from Bronze to Gold level sales with reward and recognition to match
- A competitive commission scheme which rewards the teams’ sales efforts
- Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
- Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
- 60% employee discount on Dune products – what’s not to love!
- 33 days holiday (inclusive of bank holidays – pro rata if part time)
- We’re happy to talk flexible working & understand the importance of work-life balance
- Company pension scheme
- Life assurance for all team members
- We look after our people – employee awards where we celebrate success and reward commitment
- Team incentives and socials – we like to have fun!
- Company growth and opportunity; Dune is opening new stores and channels and evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
- Open-minded company, welcoming thoughts and ideas to be shared
- Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.
- Our own Wellbeing Allies – there to talk when you need them.
What happens next?
We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback.
If we are excited to find out more about you, we will give you a call and arrange to talk.
A few things that might help:
- Research the brand and the role; browse our website; and visit our store
- Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role
#J-18808-Ljbffr
Sales Advisor Our Stores and Concessions · Gretna employer: Dune
Contact Detail:
Dune Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor Our Stores and Concessions · Gretna
✨Tip Number 1
Familiarise yourself with the Dune brand and its products. Visit their website and local store to understand their style, quality, and customer service approach. This knowledge will help you connect with the team during your interview.
✨Tip Number 2
Prepare to showcase your passion for shoes and fashion. Think of specific examples where you've demonstrated your enthusiasm for trends or provided excellent customer service in previous roles. This will highlight your fit for the Sales Advisor position.
✨Tip Number 3
Emphasise your teamwork skills. Dune values a positive team player approach, so be ready to discuss how you've successfully collaborated with others in past jobs to achieve common goals or enhance customer experiences.
✨Tip Number 4
Show your commitment to sustainability. Since Dune is focused on reducing carbon emissions and building a sustainable future, mentioning any personal or professional experiences related to sustainability can set you apart as a candidate who aligns with their values.
We think you need these skills to ace Sales Advisor Our Stores and Concessions · Gretna
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to research Dune. Familiarise yourself with their products, values, and culture by browsing their website and visiting a store if possible. This will help you tailor your application to reflect your understanding of the brand.
Highlight Relevant Experience: In your CV and cover letter, make sure to showcase any previous customer service experience or roles that demonstrate your ability to work in a team. Use specific examples that highlight your skills in delivering excellent service and your passion for fashion.
Show Enthusiasm: Let your passion for shoes and fashion shine through in your application. Mention any relevant trends you’re excited about and how you can contribute to the Dune experience. A positive and enthusiastic tone can make a big difference.
Tailor Your Application: Customise your cover letter to address the specific requirements mentioned in the job description. Emphasise your natural ability to interact with customers and your confidence in guiding them through product choices. This shows that you are genuinely interested in the role.
How to prepare for a job interview at Dune
✨Know the Brand Inside Out
Before your interview, take some time to research the company and its products. Familiarise yourself with their shoe range, values, and commitment to sustainability. This will show your genuine interest and help you connect with the interviewers.
✨Prepare Customer Service Scenarios
Think of specific examples from your past experiences where you delivered excellent customer service. Be ready to discuss how you handled challenging situations and what you learned from them, as this role heavily focuses on customer interaction.
✨Show Your Passion for Fashion
Demonstrate your enthusiasm for shoes and fashion during the interview. Discuss current trends and how you would style different products. This will highlight your fit for the role and your ability to engage customers effectively.
✨Emphasise Teamwork and Collaboration
Since the company values a positive team player approach, be prepared to share examples of how you've worked well in a team. Highlight your ability to collaborate and support your colleagues, which is essential in a retail environment.
