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- Tasks: Join our vibrant team as a Sales Advisor, delivering exceptional customer service and showcasing our stylish products.
- Company: Dune is a family-run business with a rich heritage in quality footwear and a commitment to sustainability.
- Benefits: Enjoy a competitive commission scheme, 60% employee discount, and 33 days holiday, plus flexible working options.
- Why this job: Be part of a fun, supportive culture with clear progression opportunities and a focus on personal development.
- Qualifications: A passion for fashion, excellent customer service skills, and a positive team player attitude are essential.
- Other info: Join us in making a difference through charity partnerships and employee wellbeing initiatives.
The predicted salary is between 24000 - 36000 £ per year.
About us
Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable.
Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood.
We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities.
We’re also making steps to build a more sustainable future. We’re committed to reducing our carbon emissions and are working with the BRC Climate Action Roadmap to work towards achieving net zero targets across the retail industry by 2040. Head to our website for more details.
Our future is bursting with opportunity. We’re opening new stores and growing our wholesale, international and online business. We’ve also invested in an amazing new office in the heart of West London to enable us to fulfil our creativity and work collaboratively. There couldn’t be a better time to join. You belong at Dune!
About the role
You’ll join our vibrant team in Camp Hopson, Newbury where you will play an integral role at the heart of our business. We want you to love what you do as much as we do and have fun in your role. We will support you and your development as you deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Of course, we always #STARTWITHTHESHOES so your first steps will be choosing your own shoes and getting to know our beautiful range of shoes and accessories.
About you
We would love you to have:
- A natural ability to deliver excellent customer service
- A positive team player approach
- Enthusiasm for interacting with customers
- Passion for shoes and fashion, keeping up to date with the latest trends
- Confidence to guide our customers through our beautifully designed product and advise on how to style each piece
What’s in it for you?
- Friendly and open culture with plenty of opportunity for development
- Clear progression from Bronze to Gold level sales with reward and recognition to match
- A competitive commission scheme which rewards the teams’ sales efforts
- Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
- Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
- 60% employee discount on Dune products – what’s not to love!
- 33 days holiday (inclusive of bank holidays – pro rata if part time)
- We’re happy to talk flexible working & understand the importance of work-life balance
- Company pension scheme
- Life assurance for all team members
- We look after our people – employee awards where we celebrate success and reward commitment
- Team incentives and socials – we like to have fun!
- Company growth and opportunity; Dune is opening new stores and channels and evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
- Open-minded company, welcoming thoughts and ideas to be shared
- Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.
- Our own Wellbeing Allies – there to talk when you need them.
What happens next?
We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback.
If we are excited to find out more about you, we will give you a call and arrange to talk.
A few things that might help:
- Research the brand and the role; browse our website; and visit our store
- Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role
#J-18808-Ljbffr
Sales Advisor Our Stores and Concessions · Camp Hopson, Newbury employer: Dune
Contact Detail:
Dune Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor Our Stores and Concessions · Camp Hopson, Newbury
✨Tip Number 1
Familiarise yourself with Dune's product range before your interview. Visit the store in Camp Hopson, Newbury, and try on different styles to understand their fit and quality. This will help you speak confidently about the products during your conversation.
✨Tip Number 2
Show your passion for shoes and fashion by keeping up with the latest trends. Be prepared to discuss current styles and how you would recommend them to customers, demonstrating your enthusiasm for the role.
✨Tip Number 3
Highlight your customer service skills by preparing examples of how you've successfully interacted with customers in the past. Think of specific situations where you went above and beyond to meet a customer's needs.
✨Tip Number 4
Emphasise your team player attitude by sharing experiences where you collaborated with others to achieve a common goal. Dune values a friendly and open culture, so showcasing your ability to work well in a team will be beneficial.
We think you need these skills to ace Sales Advisor Our Stores and Concessions · Camp Hopson, Newbury
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to research Dune and their products. Familiarise yourself with their shoe range, values, and commitment to sustainability. This knowledge will help you tailor your application and show genuine interest.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service roles or experiences that demonstrate your ability to engage with customers and provide excellent service. Use specific examples to illustrate your skills.
Show Your Passion for Fashion: Make sure to convey your enthusiasm for shoes and fashion in your application. Mention any relevant trends you follow or styles you love, as this will resonate with the company's focus on fashion-forward products.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Sales Advisor role. Use keywords from the job description and align your skills and experiences with what Dune is looking for in a candidate.
How to prepare for a job interview at Dune
✨Know the Brand Inside Out
Before your interview, take some time to research the company and its products. Familiarise yourself with their shoe range, values, and commitment to sustainability. This will show your genuine interest and help you connect with the interviewers.
✨Prepare Customer Service Scenarios
Since the role focuses on delivering excellent customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to discuss these scenarios and how they relate to the Dune experience.
✨Show Your Passion for Fashion
Demonstrate your enthusiasm for shoes and fashion during the interview. Discuss current trends and how you would style different products. This will highlight your fit for the role and your ability to engage with customers.
✨Emphasise Teamwork and Collaboration
Dune values a positive team player approach, so be prepared to share examples of how you've successfully worked in a team. Highlight your ability to collaborate and support your colleagues, as this aligns with their friendly culture.
