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- Tasks: Join our vibrant team as a Sales Advisor, delivering exceptional customer service and showcasing our stylish products.
- Company: Dune is a family-run business with over 25 years of experience in creating fashionable, quality footwear.
- Benefits: Enjoy a competitive commission scheme, 60% employee discount, and 33 days holiday (pro rata for part-time).
- Why this job: Be part of a friendly culture with clear progression opportunities and a commitment to sustainability.
- Qualifications: We seek enthusiastic team players with a passion for fashion and excellent customer service skills.
- Other info: Flexible working options and access to wellbeing resources are available to support your personal development.
The predicted salary is between 20000 - 30000 £ per year.
About us
Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable.
Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood.
We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities.
We’re also making steps to build a more sustainable future. We’re committed to reducing our carbon emissions and are working with the BRC Climate Action Roadmap to work towards achieving net zero targets across the retail industry by 2040. Head to our website for more details.
Our future is bursting with opportunity. We’re opening new stores and growing our wholesale, international and online business. We’ve also invested in an amazing new office in the heart of West London to enable us to fulfil our creativity and work collaboratively. There couldn’t be a better time to join. You belong at Dune!
About the role
You’ll join our vibrant team in Ashford where you will play an integral role at the heart of our business. We want you to love what you do as much as we do and have fun in your role. We will support you and your development as you deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Of course, we always #STARTWITHTHESHOES so your first steps will be choosing your own shoes and getting to know our beautiful range of shoes and accessories.
About you
We would love you to have:
- A natural ability to deliver excellent customer service
- A positive team player approach
- Enthusiasm for interacting with customers
- Passion for shoes and fashion, keeping up to date with the latest trends
- Confidence to guide our customers through our beautifully designed product and advise on how to style each piece
What’s in it for you?
- Friendly and open culture with plenty of opportunity for development
- Clear progression from Bronze to Gold level sales with reward and recognition to match
- A competitive commission scheme which rewards the teams’ sales efforts
- Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
- Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
- 60% employee discount on Dune products – what’s not to love!
- 33 days holiday (inclusive of bank holidays – pro rata if part time)
- We’re happy to talk flexible working & understand the importance of work-life balance
- Company pension scheme
- Life assurance for all team members
- We look after our people – employee awards where we celebrate success and reward commitment
- Team incentives and socials – we like to have fun!
- Company growth and opportunity; Dune is opening new stores and channels and evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
- Open-minded company, welcoming thoughts and ideas to be shared
- Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.
- Our own Wellbeing Allies – there to talk when you need them.
What happens next?
We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback.
If we are excited to find out more about you, we will give you a call and arrange to talk.
A few things that might help:
- Research the brand and the role; browse our website; and visit our store
- Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role
#J-18808-Ljbffr
Sales Advisor Our Stores and Concessions · Ashford employer: Dune
Contact Detail:
Dune Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor Our Stores and Concessions · Ashford
✨Tip Number 1
Familiarise yourself with Dune's product range before your interview. Visit their store and try on different styles to understand the fit and quality they offer. This will not only help you speak confidently about their products but also show your genuine interest in the brand.
✨Tip Number 2
Demonstrate your passion for fashion and shoes by staying updated on current trends. Be prepared to discuss your favourite styles and how you would recommend them to customers, showcasing your ability to connect with the brand's ethos.
✨Tip Number 3
Highlight your customer service skills during the interview. Think of specific examples where you've gone above and beyond for a customer, as this aligns perfectly with Dune's commitment to delivering an exceptional in-store experience.
✨Tip Number 4
Engage with Dune's sustainability initiatives. Research their efforts towards reducing carbon emissions and be ready to discuss how you can contribute to these goals as part of the team, showing that you share their values.
We think you need these skills to ace Sales Advisor Our Stores and Concessions · Ashford
Some tips for your application 🫡
Research the Brand: Take some time to explore Dune's website and get familiar with their products, values, and culture. Understanding their commitment to quality and sustainability will help you tailor your application.
Highlight Relevant Experience: When writing your CV and cover letter, focus on your customer service experience and any previous roles in retail. Use specific examples that demonstrate your ability to engage with customers and provide excellent service.
Show Your Passion for Fashion: Express your enthusiasm for shoes and fashion in your application. Mention any trends you follow or styles you love, as this will show that you are genuinely interested in the role and the products.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Address the key skills mentioned in the job description, such as teamwork, communication, and a positive attitude, to demonstrate that you are a great fit for the team.
How to prepare for a job interview at Dune
✨Know the Brand Inside Out
Before your interview, take some time to research the company and its products. Familiarise yourself with their shoe range, values, and commitment to sustainability. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare specific examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role heavily focuses on providing an exceptional in-store experience.
✨Demonstrate Your Passion for Fashion
Express your enthusiasm for shoes and fashion during the interview. Discuss current trends and how you would style different products. This will highlight your genuine interest in the role and align with the company's focus on fashion.
✨Be Ready to Discuss Teamwork
As a team player, be prepared to share examples of how you've successfully worked within a team. Highlight your collaborative approach and how you contribute to a positive work environment, which is essential in a family business like this one.
